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IT Support (helpdesk) - graduates welcome! German/French/Turkish + English
ManpowerGroup s.r.o.
Place of work
Prague, The Capital Prague
Prague, The Capital Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Become a part of one of the Denmark´s leading consultancies in IT development with deep roots in the pharmaceutical industry and the operations centre in Prague. Are you customer oriented, highly motivated and interested in IT field? Do you speak both English and German/French fluently?
Then join our client as an IT Support at Service Support Center in Prague.
We are looking for 1st and 2nd level support and for 1st level we are open to the fresh graduates (IT field)!!
As an IT Support you will:
✔ handle incoming calls
✔ handle incidents and service requests ranging from end user login problems
✔ communicate support related solutions and provide best service
✔ work in the team where you will share your professional knowledge and experience with co-workers naturally
✔ have a strong wish to improve and develop your personal and professional skills
✔ provide the support from 8:00am to 18:00pm, no weekends or nights (shifts are planned one month in advance so you can choose if you prefer morning or afternoon)
Then join our client as an IT Support at Service Support Center in Prague.
We are looking for 1st and 2nd level support and for 1st level we are open to the fresh graduates (IT field)!!
As an IT Support you will:
✔ handle incoming calls
✔ handle incidents and service requests ranging from end user login problems
✔ communicate support related solutions and provide best service
✔ work in the team where you will share your professional knowledge and experience with co-workers naturally
✔ have a strong wish to improve and develop your personal and professional skills
✔ provide the support from 8:00am to 18:00pm, no weekends or nights (shifts are planned one month in advance so you can choose if you prefer morning or afternoon)
Employee perks, benefits
Our client can offer you many benefits:
✔ relocation package for people living outside the Czech Republic
✔ the opportunity to work in a multicultural company where you can use English on a daily basis
✔ the possibility to learn and developer your soft skills
✔ language courses of Czech for foreigners
✔ 5 weeks holidays, sick days, meal vouchers
✔ multisport card
✔ many others
✔ relocation package for people living outside the Czech Republic
✔ the opportunity to work in a multicultural company where you can use English on a daily basis
✔ the possibility to learn and developer your soft skills
✔ language courses of Czech for foreigners
✔ 5 weeks holidays, sick days, meal vouchers
✔ multisport card
✔ many others
Information about the selection process
If you are interested, do not hesitate to send me your CV in English.
If you have not decided yet, feel free to contact me for more information and I will tell you more about the position and the company itself: [email protected]
https://www.linkedin.com/in/nicolejantosova
If you have not decided yet, feel free to contact me for more information and I will tell you more about the position and the company itself: [email protected]
https://www.linkedin.com/in/nicolejantosova
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
One of the Denmark´s leading consultancies in IT development with deep roots in the pharmaceutical industry and the operations centre in Prague.
One of the Denmark´s leading consultancies in IT development with deep roots in the pharmaceutical industry and the operations centre in Prague.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) or German - Upper intermediate (B2) or French - Upper intermediate (B2) or Turkish - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Microsoft Windows - Advanced
Microsoft PowerPoint - Advanced
Microsoft Windows - Advanced
Personality requirements and skills
As an ideal candidate you should have:
✔ at least 1 year of experience in IT Support
✔ written and spoken German/French/Turkish (at least B2)
✔ written and spoken English (at least B2)
✔ interest in IT field
✔ good time management and prioritization skills
✔ excellent customer service skills and ability to deal with customers
✔ at least 1 year of experience in IT Support
✔ written and spoken German/French/Turkish (at least B2)
✔ written and spoken English (at least B2)
✔ interest in IT field
✔ good time management and prioritization skills
✔ excellent customer service skills and ability to deal with customers
Advertiser
Brief description of the company
Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.
ID: 2580408
Dátum zverejnenia: 29.8.2016
2016-08-29
lokalita: Prague, The Capital Prague Pozícia: Call Operator, Helpdesk Operator, IT/Technical Support Specialist, Service Technician Spoločnosť: ManpowerGroup s.r.o.