Service Desk Analyst with fluent English + Italian, or French

ManpowerGroup s.r.o.

Place of work
Prague
Contract type
full-time
Start date
negotiable
Wage (gross)
28000 - 31000 Kč/month

Information about the position

Job description, responsibilities and duties

Are you interested in IT? Do you speak English and German (or Italian or French)?
Get a worth experience and boost your career in a well known international IT company!

There are many reasons to work for us:
• Stable job in strong and creditable company
• Shift work evaluated high above legal standard
• 5 weeks paid holiday
• High standard educational program
• Friendly, professional and modern working environment
• Young and international team

Your future responsibilities:

• Communication with customers (by phone or email) in their native language
• To answer calls and solve customers problems
• Escalate queries to appropriate personnel if required (in English)
• Ensure consistent productivity and quality of customer service
• Administration associated with statistics and databases
• To learn about IT and to work in IT environment

You will need:

• At least high school education
• Fluent English and German (Italian or French)
• Excellent communication skills
• To be an advanced user of PC systems
• Tolerance to stress
• To be an enthusiastic person, willing to work in a team and to learn
• Ability to work well in an international environment

Are you interested? Apply online and we will contact you with detailed information.

Information about the selection process

Send us your resume in English language to:
[email protected]

Company on whose behalf the position is being filled

Management consultancy activities

International company.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Postgraduate (Doctorate)

Language skills

German - Upper intermediate (B2) and English - Upper intermediate (B2) and Italian - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Through a network of over 20 offices, we provide staffing services (more than 4,500) for approximately 800 clients. With employment opportunities in the public and private sector, on both permanent and temporary basis, we make it easy for people to find employment and for companies to find profiles with the skills they need.
Find more vacancies on www.experis.cz.
ID: 1676962  Dátum zverejnenia: 10.4.2014  Základná zložka mzdy (brutto) a ďalšie odmeny: 28000 - 31000 Kč/month