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French speakers wanted! Customer Service Representative with French and English (Ref. No.: 5)

Information about the position

  • Place of work: Bratislava region, Bratislava
  • Salary offered (gross): by agreement
  • Start date: ASAP
  • Contract type: full-time, part-time

Job description, responsibilities and duties

- You will be responsible for handling client related information inquiries or
requests received via telephone and e-mail from client's Customers, Clients, Business Partners and Personnel.
- You will work as part of a high performing inbound customer services team on behalf of one of our clients.
- You will know how to identify and propose the best solutions for each customer query and represent the brand.
- You will deliver a service that will delight customers and provide a service to remember.
- You will maintain professional and ethical working practices at all times

Other benefits

- Fun and welcoming environment that is also stress-free
- Top notch office
- Fully comprehensive training and on-the-job support
- On-going coaching
- Space to learn
- Competitive salary and benefits

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.

The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

Based in over 25 countries with a staff of more than 90,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Requirements for the employee

Required education

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and
French - Upper intermediate (B2)

Computer skills - user

Microsoft Word - advanced
Microsoft Outlook - basic

Personality requirements and skills

- Fluent in French and English is a MUST (other languages such as Italian, Hungarian or German are welcomed)
- Preferably previous customer service experience
- Professionalism and positive attitude

Advertiser

Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.
The company is a holder of a licence to offer recruitment services. (1721/2004 -OSS 1/2004 )

Main focus of the company's activities

Employment placement and personal consultancy

Number of employees

50-99 employees

Information about the selection process

Please write down in the mail subject the title of the position you would like to apply for.
,,Osobné údaje vyplnil priamo uchádzač a dal súhlas spoločnosti Manpower Slovensko s.r.o. so spracovaním osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu jedného roka, alebo do písomného odvolania v zmysle Zák. č. 122/2013 Z. z. o ochrane osobných údajov, v znení neskorších predpisov."

Company address

ManpowerGroup Slovensko s.r.o.
Lazaretská 8
811 08 Bratislava
http://www.manpower.sk

Contact

Contact person: Simona Nováková
Tel.: +421 905 469 600
E-mail: send CV
Manpower Slovensko s.r.o., Lazaretská 8, 811 08 Bratislava, IČO: 35 858 486, DIČ: 2021722461, IČ DPH: SK2021722461
Send CV to the company
ID: 3133771   Dátum zverejnenia: 17.7.2017