Order Management and Invoicing Coordinator

Key Responsibilities :
• Responsible for the compliance of Order Acceptance validation based on documentation provided by the business
• An expert in HPE’s Order Acceptance policy & procedures
• In close coordination with other departments will be fully conversant with & where necessary effectively operate all processes, policies and tools associated with the client invoicing and reporting
• The correct pre-set up of the customer and deal are defined in the system before the order can be processed
• Archives and assures record management of acceptance sheets, orders, changes addenda, amongst other required contract documentation
• Receives queries for new contracts, on Order and Invoice items, as for instance corresponding Payment Terms, documentation needed on Cancellations or service reductions, Effective Dates to be setup in the Tool
• Establishes an effective working relationship with account personnel e.g. Account Executive, Account Business Manager, Service Delivery personnel supporting the account
• Identify and engage subject matter experts as needed (Tax, Legal, Global Trade, GRRO, C&C, etc.)
• Ensures quality & timeliness of client invoicing & reporting based on data provided, challenging all aspects of the data received to maximize the revenue opportunity for HP
• Manages consistent standards to ensure accurate and complete Invoicing data is used in preparation of invoicing directives to be delivered to the FPT O2I Support to generate the invoice for client presentation and payment
• Initiates projects to improve quality of invoicing data
• Establishes and ensures that appropriate Quality Assurance processes are maintained
• Champions resolution of issues that impact invoicing processes e.g. contract changes, renewals, un-billable data, disputes, including initiating system & tool updates when changes in service occur:
• Act as link between the Account/Delivery for invoicing tool management
• Responsible for providing process and system expertise in the areas of order management & customer invoicing
• Monitors process outcome by reporting performance metrics (KPI’s) by ensuring compliance to KPI’s /SLA’s and audit controls (SOX, ICM, Internal/External audits etc.)
• Provides support across all of the above Order Management Process, regardless of the system used for processing the Order:

Please write down in the mail subject the title of the position you would like to apply for.
,,Osobné údaje vyplnil priamo uchádzač a dal súhlas spoločnosti Manpower Slovensko s.r.o. so spracovaním osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu jedného roka, alebo do písomného odvolania v zmysle Zák. č. 122/2013 Z. z. o ochrane osobných údajov, v znení neskorších predpisov."

Information technology, computer programming, web portals

one of the biggest international companies in IT Technologies