Do you speak French and Polish? (Customer Service Representative)

The Customer Services Representative is responsible for handling client related information inquiries or requests received via telephone, e-mail from client's Customers, Clients, Business Partners and Personnel.

Services provided may include, but are not limited to, the following:
• first point of contact
• general Information support
• registration support
• web navigation assistance
• data base management

They perform interrelated activities that deliver the primary service provided by the business function. They have knowledge and experience in using a few specialized tools and procedures to address the requester's needs. Forward complex matters to the appropriate knowledgeable source. Primary measurement is customer satisfaction with the handling of the requests.

Operates as first point of contact for all customers covering every query type. Accurately represents client’s quality image and provides best possible service. Requires command of written and verbal communication. Excels in customer satisfaction through a major focus on "First Access Resolution", a drive to ensure that our customers receive the right answer, first time from Service Centre without having to be transferred. Primary measurement is client satisfaction with the provided services.

• start up trainings
• annual performance bonus payment
• sick leave compensation
• 3 extra vacation days
• laptop
• personal Diners Club card

Please write down the approval to process your personal data:

,,Osobné údaje vyplnil priamo uchádzač a dal súhlas spoločnosti Manpower Slovensko s.r.o. so spracovaním osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu jedného roka, alebo do písomného odvolania v zmysle Zák. č. 122/2013 Z. z. o ochrane osobných údajov, v znení neskorších predpisov."

Other administrative and support service activities

Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer life-cycle. Supporting over 31 Languages from 36 countries in over 50 locations. Concentrix Works with the World's Leading Companies. We're providing sales and marketing services, customer and technical support that help companies grow their business and increase customer satisfaction. A rapidly growing company with significant career growth opportunities .