Opis práce

Ordering and Customer Care Specialist with English and Italian/German language

Place of work
Bratislava
Contract type
full-time
Start date
by agreement
Wage (gross)
motivating salary

Information about the position

Job description, responsibilities and duties

Responsibility for ordering access telecommunication services (circuits) across EMEA region (Europe, Middle East and Africa). In this function you will be ordering infrastructure for our backbone as well as customers’ access connections with local telecom providers and interfacing with other functions worldwide. While being located in Bratislava, you will be part of an international team of professionals across Europe.


Main responsibilities will include, but are not limited to:
  • performing quality checks of received order requests from internal requestors,
  • validating circuits’ order requests with local customers,
  • creating orders and sending it to providers in respective country,
  • providing timely and intelligent status feedbacks to our internal requestors up to delivery by our providers,
  • cooperating wit technicians while arranging cabling and implementation of the service for our customers,
  • interfacing with our invoicing department for any mismatches against provider’s invoice,
  • archiving of all related documentation in compliance with internal and external audit requirements,
  • ensuring all agreed process requirements are followed accordingly

Information about the selection process

Up to the requirements, preselection of CVs will be done.
Please write down in the mail subject the title of the position you would like to apply for and send your CV in english language to e-mail address below.
Please attach the following text to your CV:
„Osobné údaje vyplnil priamo uchádzač a dal súhlas spoločnosti Manpower Slovensko s.r.o. so spracovaním jeho osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu jedného roka, alebo do písomného odvolania v zmysle Zak. c. 428/2002 Z.z. o ochrane osobných údajov, v znení neskorších predpisov.“

Company on whose behalf the position is being filled

Telecommunications

Our client is one of the biggest international companies in telecommunications field and technologies.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2) or Italian - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Outlook - Advanced

Personality requirements and skills

  • Fluent English and German/Italian language communication skills are required including proficient writing ability
  • PC literate - active experience with MS Outlook, Word, Excel, internet,
  • Excellent communication skills and practice in required languages (both written and verbal)
  • Ability to interact with customers and suppliers, mainly over the phone and e-mail,
  • Open minded, responsible, with positive and proactive approach
  • Able to work under pressure, with good time management, prioritization and follow-up,
  • Detail-oriented and able to maintain required data quality
  • Willing to take new challenges and enhance your knowledge
  • Flexible and able to work independently while being part of the team

Advertiser

Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

100-149 employees

Contact

Chcete poslať životopis mailom? Prečítajte si inštrukcie.
Read in English

Ak budete životopis zasielať emailom, k životopisu, prosím, pripojte aj nasledujúci text, bez ktorého nebude možné vašu žiadosť ďalej spracúvať:

Svojou reakciou na pracovnú ponuku, v súlade so všeobecným nariadením o ochrane údajov 2016/679 (ďalej len „GDPR“) vyhlasujem, že som si prečítal(a) a porozumel(a) obsah dokumentu “Oznámenie o ochrane osobných údajov”, ktorý je k dispozícii na https://www.manpower.sk/ochrana-osobnych-udajov/, a týmto beriem na vedomie, že:

i) moje osobné údaje budú spracúvané spoločnosťou ManpowerGroup Slovensko s.r.o., so sídlom Landererova 12, 811 09 Bratislava, Slovenská republika, IČO: 35958898, zapísaná v OR OS Bratislava I, oddiel: Sro, vložka číslo: 37879/B (ďalej len „Prevádzkovateľ“), v plnom súlade s nariadením GDPR a ostatnými platnými právnymi predpismi, a to spôsobom a v rozsahu uvedenom v dokumente “Oznámenie o ochrane osobných údajov”;

ii) ak si ako vlastník údajov budem žiadať získať viac informácií o spracovaní svojich osobných údajov alebo budem si chcieť uplatniť svoje individuálne práva, môžem kontaktovať Prevádzkovateľa buď prostredníctvom kontaktných údajov uvedených v “Oznámení o ochrane osobných údajov”, alebo cez online formulár “Podanie žiadosti subjektu údajov” na https://www.manpower.sk.

Ako nás kontaktovať
Ak máte akékoľvek otázky či pripomienky k tomuto “Oznámeniu o ochrane osobných údajov” alebo požadujete si uplatňovať svoje individuálne práva, môžete nás kontaktovať písomne buď na adrese sídla spoločnosti ManpowerGroup Slovensko s.r.o., Landererova 12, 811 09 Bratislava, Slovenská republika, alebo prostredníctvom online formuláru “Podanie žiadosti subjektu údajov”, ktorý nájdete tu.

If you send your CV by e-mail, please, add the following text (below) to the CV. Otherwise, your application will not be possible to process further.

By responding to the job offer, in accordance with General Data Protection Regulation 2016/679 (hereinafter "GDPR"), I declare that I have read and understood the content of the document "Personal Data Processing Notice", which is available at https://www.manpower.sk/ochrana-osobnych-udajov/?lang=en, and, I hereby acknowledge that:

i) my personal data will be processed by ManpowerGroup Slovensko sro, with its registered office at Landererova 12, 811 09 Bratislava, Slovak Republic, IČO: 35958898, registered in the Commercial Register of OS Bratislava I, section: Sro, file number: 37879 / B (hereinafter referred to as " the Data Controller “), In full compliance with the GDPR Regulation and other applicable legislation, in the manner and to the extent set out in the“ Personal Data Processing Notice”;

ii) if, as a data owner, I request more information about the processing of my personal data or I want to exercise my individual rights, I can contact the Data Controller either through the contact details provided in the "Personal Data Processing Notice" or through the online form "Submission of data subject request”

How to contact us
If you have any questions or comments about this "Privacy Notice" or wish to exercise your individual rights, you can contact us in writing either at the registered office of ManpowerGroup Slovensko sro, Landererova 12, 811 09 Bratislava, Slovak Republic, or via the online form. "Submission of data subject request", which can be found here.

zatvor
Apply for a job
www.manpower.sk

ManpowerGroup Slovensko s.r.o., Landererova 12, Bratislava 811 09, IČO 35958898, DIČ 2022082359, IČ DPH SK2022082359

ID: 1290827  Dátum zverejnenia: 9.7.2012  Základná zložka mzdy (brutto) a ďalšie odmeny: motivating salary