IT support specialist

For our client we are looking for the right candidate on position IT support resource , based in Fiľakovo.

Your main job responsibilities:

• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
•troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• following diagrams and written instructions to repair a fault or set up a system;
•supporting the roll-out of new applications;
• setting up new users' accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment.
• automate IT processes using ITSM systems

- A young, dynamic working team
- Work in a stable, international company
- The possibility of professional and career growth, long-term cooperation
- Social program of the company

If you are interesting in our offer please send us your CV in english.