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Customer Service Representative
MAERSK SLOVAKIA s.r.o.
Place of work
Štefanovičova 12, Bratislava
Štefanovičova 12, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Maersk Line Eastern Europe Cluster (consisting of Poland, Hungary, Czech Republic, Slovakia, Russia, Finland and Baltic countries) has an opening for Customer Service Representative, based in Slovakia, Bratislava.
We are looking for an outgoing, friendly, pro-active and communicative person to support the team of Customer Service department, dealing with clients from the Ocean freight area.
Holder of this position will report to Czech & Slovak Customer Service Manager.
Main tasks
- Ensure high customer satisfaction by handling assigned customers in a dedicated and professional manner
- Daily execution of order handling activities
- Deliver differentiated customer service solutions to clients depending on segments
- Ensure smooth delivery of containers
- Manage credit and payment issues in line with the company policy
- Represents customers’ interests
- Cooperate with other functions especially with sales, finance, operations and shared service center in India
Required skills and experiences
- High school education, preferably in logistics or transportation
- Work experience in container shipping is a big advantage
- Fluent English and Slovak language is a must
- Intermediate Microsoft Office Pack knowledge
- Optimistic, diligent and reliable personality with team spirit and willingness to learn new things
- Positive and supportive approach to work and to colleagues; pro-active attitude
- Very good communication skills and customer orientation
What we offer
- Strong multinational background and stability of one of the biggest shipping companies,
- Pleasant and dynamic atmosphere in the modern office
- Friendly working environment,
- Professional development in a field of shipping and transport
In case you find this position attractive and feel you would fit the job, please do not hesitate to apply by sending us your CV and the motivation letter in English.
We are looking for an outgoing, friendly, pro-active and communicative person to support the team of Customer Service department, dealing with clients from the Ocean freight area.
Holder of this position will report to Czech & Slovak Customer Service Manager.
Main tasks
- Ensure high customer satisfaction by handling assigned customers in a dedicated and professional manner
- Daily execution of order handling activities
- Deliver differentiated customer service solutions to clients depending on segments
- Ensure smooth delivery of containers
- Manage credit and payment issues in line with the company policy
- Represents customers’ interests
- Cooperate with other functions especially with sales, finance, operations and shared service center in India
Required skills and experiences
- High school education, preferably in logistics or transportation
- Work experience in container shipping is a big advantage
- Fluent English and Slovak language is a must
- Intermediate Microsoft Office Pack knowledge
- Optimistic, diligent and reliable personality with team spirit and willingness to learn new things
- Positive and supportive approach to work and to colleagues; pro-active attitude
- Very good communication skills and customer orientation
What we offer
- Strong multinational background and stability of one of the biggest shipping companies,
- Pleasant and dynamic atmosphere in the modern office
- Friendly working environment,
- Professional development in a field of shipping and transport
In case you find this position attractive and feel you would fit the job, please do not hesitate to apply by sending us your CV and the motivation letter in English.
Employee perks, benefits
- pension insurance at the amount of 3 % from gross salary,
- cafeteria system (variety of services and products from the area of sport, culture, education, traveling and health),
- life occasion allowances,
- seniority bonuses,
- up to 3 sick days,
- 25 days of holiday,
- lunch vouchers.
- cafeteria system (variety of services and products from the area of sport, culture, education, traveling and health),
- life occasion allowances,
- seniority bonuses,
- up to 3 sick days,
- 25 days of holiday,
- lunch vouchers.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Advertiser
Brief description of the company
Maersk is an integrated transportation & logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 89,000 employees across operations in 135 countries. Our large but focused footprint gives us a strong position in Europe, Americas, APAC, and emerging markets. We are proud to say that we have over a century of success behind us.
Our transportation and logistics division consists of Maersk Line, APM Terminals, DAMCO, Svitzer, and Maersk Container Industry in which the common mission of these businesses is to enable and facilitate global supply chains and provide opportunities for our customers to trade globally. While our energy division consists of Maersk Oil, Maersk Drilling, Maersk Supply Service, and Maersk Tankers.
Our transportation and logistics division consists of Maersk Line, APM Terminals, DAMCO, Svitzer, and Maersk Container Industry in which the common mission of these businesses is to enable and facilitate global supply chains and provide opportunities for our customers to trade globally. While our energy division consists of Maersk Oil, Maersk Drilling, Maersk Supply Service, and Maersk Tankers.
Number of employees
5-9 employees
ID: 2703329
Dátum zverejnenia: 29.9.2016
2016-09-29
lokalita: Bratislava Pozícia: Call Operator, Co-ordinator, Customs Broker, Forwarder, Logistics Clerk Spoločnosť: MAERSK SLOVAKIA s.r.o.