IT & E-commerce Manager

Senior management role with responsibilities covering 3 key areas – Information Technologies, E-Commerce and Sales support.
The IT & E-commerce Manager leads a team of 4 direct reports, delivering back office solutions for Administration-Distribution center and Sales force department in Central Europe containing 4 markets / Czech republic, Austria, Slovakia, Hungary/.


INFORMATION TECHNOLOGIES

- Ensuring availability of IT infrastructure and software IT tools to internal customers
- IT budget creation, plan and follow-up of capital and operating expenditures
- IT vendors management – contracts negotiations, setting up and monitoring of SLAs, tendering
- Incident management with suppliers or 2nd, 3rd level of support (troubleshooting and escalation, follow-up)
- Responsibility for implementation and enforcement of Group IT processes and procedures with local focus in Central Europe

E-COMMERCE

- Commercial support to Sales Force for requested customers‘ e-solutions / EDI, e-catalogues, marketplaces and Webshop / by managing projects, attending customer visits and delivering regular communication
- Monitoring of e-solutions available on the market place and liaising with third party suppliers to identify and recommend business opportunities
- Provide support to Group IT by participating in the development and testing of e-tools through working groups, translations and tests

SALES SUPPORT

- Coordinate and monitor various types of Sales support activities and communications in line with the commitments to Sales Force department (quality & respecting deadlines)
- Present and negotiate the team tasks and SLA (Service Level Agreement) to Sales teams, managers and other departments


- At least 3 year-experience in IT / E-Commerce managerial role
- Solid team leadership experience
- High level computer skills & MS Office abilities
- Knowledge of computer network principles & Server administration
- Experience in customers‘ E-Commerce projects implementations, SAP experience is an advantage
- High interpersonal & communication skills
- Good time & work organization
- Solid project management skills
- Proactive customer oriented personality
- Fluent English plus Slovak or Czech language is a must
- German or Hungarian language as an advantage


Bratislava - Rača, Na pántoch 18

From February 2016 - Pezinok / Panholec


- competitive salary
- stability of an international company
- training and development according to your unique needs
- pleasant working climate
- further professional growth within the Lyreco Group

If you are interested in this role, please send us your application and CV in English language.

Kontakt
Lyreco CE, SE
Mgr. Petra Májová