Customer Support Specialist with German language

Lugera & Maklér spol.s r.o.

Place of work
Bratislava
Contract type
full-time
Start date
asap

Information about the position

Job description, responsibilities and duties

* responsible for the timely entry of all supplier and customer provided responses and requested
* responsible for documenting all customer and supplier contacts
* support the process of ensuring all supplier issues POs have been confirmed within expected timing
* perform delivery follow up services for all order lines
* identify and escalate or work to resolve root causes to reduce future workload
* identify and submit opportunities for process and system improvements to help control and reduce average cost per transaction and drive process efficiencies
* perform and assume other duties and responsibilities as required at the direction of management

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

* Good verbal and written communication skills.
* Fluent Slovak, English and German language - a must.
* Experiences with similar position – at least 1 year - an advantage.
* Strong computer skills including Microsoft Office software applications.
* Well organized and able to handle multiple tasks calmly and accurately.
* Confident in applying knowledge to problem solve with minimal support.
* Assertive in the pursuit to master new tools and processes.

Advertiser

Brief description of the company

Lugera & Maklér operates in Slovakia, Romania, Netherlands, Armenia, Poland

It's our passion to help people. Our mission statement is to constantly increase and use our ability to add value for customers, candidates, colleagues and other stakeholders!

HR services: executive search, recruitment, payroll, temporary staffing, outplacement, ACDC, trainings, conculting.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees
ID: 2776186  Dátum zverejnenia: 20.10.2016  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.