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Customer service officer
Lugera & Maklér spol.s r.o.
Place of work
District Prešov
District Prešov
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
- processing & answering commercial (delivery times, backlogs, etc.) and technical enquiries (if necessary in consultation with technical departments) of existing and potential customers (phone & written)
- tracking of customer projects, receiving and forwarding of complaints
- returning of the examined parts to the customer, referring of prospects to representatives / branch offices, organizing and pre- / post-processing of customer visits, trade fair participation
- processing or order (scheduled, immediate and third-party orders), booking and adjusting of delivery schedules, tracking of orders / delivery schedules, creating of delivery notes, while active monitoring of deadlines
- preparation of export documents (invoice, P/I, packing lists, shipping orders, certificate of origin, etc.), applying for and obtaining export documents from third parties
- creation of credit and debit notes (bonus, commission, warranty, quantity and price differences, etc.) according to customer agreements and approved by supervisor
- preparation of proposals and tracking of offers, development of price proposals, price change proposals and price list revisions
- carrying out of analysis, creation of reports
- tracking of customer projects, receiving and forwarding of complaints
- returning of the examined parts to the customer, referring of prospects to representatives / branch offices, organizing and pre- / post-processing of customer visits, trade fair participation
- processing or order (scheduled, immediate and third-party orders), booking and adjusting of delivery schedules, tracking of orders / delivery schedules, creating of delivery notes, while active monitoring of deadlines
- preparation of export documents (invoice, P/I, packing lists, shipping orders, certificate of origin, etc.), applying for and obtaining export documents from third parties
- creation of credit and debit notes (bonus, commission, warranty, quantity and price differences, etc.) according to customer agreements and approved by supervisor
- preparation of proposals and tracking of offers, development of price proposals, price change proposals and price list revisions
- carrying out of analysis, creation of reports
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Intermediate (B1)
Personality requirements and skills
- university education
- knowledge of MS Office
- fluent English and German language
- developed communication skills
- customer oriented attitude
- knowledge of SAP - advantage
- knowledge of MS Office
- fluent English and German language
- developed communication skills
- customer oriented attitude
- knowledge of SAP - advantage
Advertiser
Brief description of the company
Lugera & Maklér operates in Slovakia, Romania, Netherlands, Armenia, Poland
It's our passion to help people. Our mission statement is to constantly increase and use our ability to add value for customers, candidates, colleagues and other stakeholders!
HR services: executive search, recruitment, payroll, temporary staffing, outplacement, ACDC, trainings, conculting.
The company is a holder of a licence to offer recruitment services.
It's our passion to help people. Our mission statement is to constantly increase and use our ability to add value for customers, candidates, colleagues and other stakeholders!
HR services: executive search, recruitment, payroll, temporary staffing, outplacement, ACDC, trainings, conculting.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 2428632
Dátum zverejnenia: 9.2.2016
2016-02-09
lokalita: District Prešov Pozícia: Administrative Worker, Official, Distribution Clerk, Office Manager, Sales Officer Spoločnosť: Lugera & Maklér spol.s r.o.
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