German speaking Customer Service Consultant

Lufthansa service center

Place of work
Brno, Slovak Republic, Brno - City
Contract type
full-time

Information about the position

Job description, responsibilities and duties


Do you like to travel? Join us and fly with our discounted tickets!

What is the job about?

Our Customer Service Consultants are primary contact for Lufthansa passengers. They are handling telephone calls regarding flight connections, flight reservations, providing services in the area of bonus frequent flyer programs, telephone check-in, sale of tickets and a lot more. We usually communicate with our passengers in German, the rest of the calls is in English. English is also our internal communication language.

What we look for?

Fluent knowledge of both the German and English language
Good communication skills
Flexibility and stress tolerance
Team spirit and eagerness to learn
PC knowledge

Working benefits:

Very high discounts on flight tickets for you and your life partner
Motivating remuneration package, performance based bonus up to 20% monthly and guaranteed salary increases
Modern and multinational environment, offices in the center of Brno
Lunch vouchers, team building activities, variety of trainings
Possibility to work in other centers of Lufthansa InTouch
Help with relocation to the Czech Republic (accommodation for the first three months and coverage of travel expenses)
Help with Employee cards for non EU nationals


We are situated in modern and attractive place in the center of Brno – Spilberk office park on Holandska 1, Czech Republic.

The available positions have several possible start dates during 2015.

Are you interested to see our company and learn more? Come to visit us on our open days every first Tuesday in a month between 10-12 and 14-16.
For more detailed information please check our web site: www.lh-intouch.com

Do not hesitate to contact us; we are looking forward to meeting you!

Information about the selection process

http://lh-intouch.jobs.cz/pd/915823231?rps=183&source=3&exportID=0

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
ID: 1939997  Dátum zverejnenia: 26.11.2014  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.