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Customer Service Agent (Gaming Industry)
Lionbridge (Slovakia) s.r.o.
Place of work
your home, Czech Republic, Hungary, Germany, Poland, France, Italy, Spain, Ukraine, Bratislava region, Banská Bystrica region, Žilina region, Trenčín region, Trnava region, Nitra region, Prešov region, Košice region, Abroad - Others
your home, Czech Republic, Hungary, Germany, Poland, France, Italy, Spain, Ukraine, Bratislava region, Banská Bystrica region, Žilina region, Trenčín region, Trnava region, Nitra region, Prešov region, Košice region, Abroad - Others
Contract type
trade licence
trade licence
Start date
ASAP
ASAP
Wage (gross)
by agreement
by agreement
Information about the position
Job description, responsibilities and duties
Lionbridge (NASDAQ:LIOX) is currently looking for freelance, full-time, English speaking Customer Service Agents.
Following would be your typical tasks:
◾ Quickly respond to customer service tickets using ticketing tool .
◾ Report on major trends to management and team leaders.
◾Attend regular meetings (remotely, via web conferencing and/or in person).
◾Ability to learn new programs at an accelerated rate.
◾Ability to multi task and flexibility to change.
Following would be your typical tasks:
◾ Quickly respond to customer service tickets using ticketing tool .
◾ Report on major trends to management and team leaders.
◾Attend regular meetings (remotely, via web conferencing and/or in person).
◾Ability to learn new programs at an accelerated rate.
◾Ability to multi task and flexibility to change.
Employee perks, benefits
◾ home-based job
◾ work for a stable global company with cooperation in global teams
◾ work for a stable global company with cooperation in global teams
Information about the selection process
If interested, please send your CV with necessary details and description of your experience to the email address provided – [email protected]
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
We are looking for mature individuals with experience working on customer service teams, preferably in the gaming industry.
Requirements:
◾ Ability to work 6am-2pm and/or 2-10pm CET shifts
◾ English fluency
◾ Fluency in one additional language: Italian, German, French or Spanish
◾ Game experience
◾ Customer Service experience
Nice to have:
◾ More than one additional language
◾ Moderation and Community Management experience
Requirements:
◾ Ability to work 6am-2pm and/or 2-10pm CET shifts
◾ English fluency
◾ Fluency in one additional language: Italian, German, French or Spanish
◾ Game experience
◾ Customer Service experience
Nice to have:
◾ More than one additional language
◾ Moderation and Community Management experience
Advertiser
Brief description of the company
Lionbridge is one from the world’s largest language services providers offering industry-leading translation and localization services and highly scalable global marketing solutions. We help organizations achieve international success through exceptional customer service, the most advanced technologies, and the industry’s largest and most sophisticated network of professional translators.
We also provide global solutions for marketing campaign management, customer support, product testing and technical writing services. Our experience is unmatched and our clients remain loyal because we produce results and bring clarity to the complicated process of going global. To learn more, visit www.lionbridge.com .
We also provide global solutions for marketing campaign management, customer support, product testing and technical writing services. Our experience is unmatched and our clients remain loyal because we produce results and bring clarity to the complicated process of going global. To learn more, visit www.lionbridge.com .
Number of employees
200-249 employees
ID: 2623349
Dátum zverejnenia: 27.6.2016
2016-06-27
lokalita: your home, Czech Republic, Hungary, Germany, Poland, France, Italy, Spain, Ukraine, Bratislava region, Banská Bystrica region, Žilina region, Trenčín region, Trnava region, Nitra region, Prešov region, Košice region, Abroad - Others Pozícia: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator Spoločnosť: Lionbridge (Slovakia) s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement