AR Dispute Specialist - (Italian Language)

Experience Requirements
Minimum experience – 1- 2 years experience in related customer support areas or equivalent
Preferred experience – Experience with Accounts Receivable
Skill Requirements
Advanced Microsoft Office Suite skills
Strong verbal and oral communication & customer facing skills
Goal-orientated individual with strong time and task management.
Organised and methodical person with logical approach in addressing issues and strong analytical skills.
Education Requirements
Minimum education – University Degree
Preferred Education – Masters degree, Economics / Finance
Language Requirements
Fluent oral and written English and Italian

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

English - Advanced (C1) and Italian - Advanced (C1)

Operation Responsibilities
Research Dispute / Deduction
Correspond (daily communication by phone/email) and negotiate Financial Dispute / Deduction with Customer
Perform Root Cause Analysis, understanding of financial impact
Route, resolve and process Dispute / Deductions internally, follow delegation matrix to get the approval before procession of dispute
Cooperation with local sales team and LNV dpt. like CF, Logistics…
Prioritization of fin claims according to business needs
All ad hoc tasks and administrative activities related to Finance processes

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.