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Order center specialist
who are we looking for
We are looking for motivated and organized person with sense for detail and willingness to learn new things
- Computer literacy (MS Office- user)
- Demonstrated ability to work under pressure to meet the deadlines
- Strength in teamwork but being able to work /act independently as well
- Ability to prioritize, document and enable problem resolution
- Efficiency, accuracy and attention to detail
- Flexibility
- Good communication skills (written and spoken)
- Computer literacy (MS Office- user)
- Demonstrated ability to work under pressure to meet the deadlines
- Strength in teamwork but being able to work /act independently as well
- Ability to prioritize, document and enable problem resolution
- Efficiency, accuracy and attention to detail
- Flexibility
- Good communication skills (written and spoken)
Required education
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
what will you do
This position is temporary for 1 year.
- Validate customer orders in accordance with Firm Order Policy requirements and other business processes guidelines
- Process customer orders within the agreed Service Level Agreements in a timely and accurate manner
- Manage stuck orders placed remotely
- Liaise with other Lenovo functions within Global Supply Chain and Sales organisations to resolve any front-end issues preventing orders from being loaded
- Understand various route-to-market, and customer specific requirements to order processing and be able to apply this knowledge to order validation
- Ensure transactional billing accuracy
- Electronic filing of customer orders and supporting documentation
- Work as part of the team and be accountable for the team’s performance to meet and exceed Key Performance Indicators
- Validate customer orders in accordance with Firm Order Policy requirements and other business processes guidelines
- Process customer orders within the agreed Service Level Agreements in a timely and accurate manner
- Manage stuck orders placed remotely
- Liaise with other Lenovo functions within Global Supply Chain and Sales organisations to resolve any front-end issues preventing orders from being loaded
- Understand various route-to-market, and customer specific requirements to order processing and be able to apply this knowledge to order validation
- Ensure transactional billing accuracy
- Electronic filing of customer orders and supporting documentation
- Work as part of the team and be accountable for the team’s performance to meet and exceed Key Performance Indicators
other information
Place of work:
Einsteinova 21, Bratislava
Contract type:
full-time
what we offer
healthcare and well-being
development
work - life balance
bonus system
about Lenovo
Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.
Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.
Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.
ID: 2966390
Dátum zverejnenia: 10.5.2017
2017-05-10
lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Operator, Customer Support Specialist, Customs Officer, Database Administrator Spoločnosť: Lenovo (Slovakia) s.r.o.