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Customer Fulfillment Representative with French
who are we looking for
- Fluent knowledge of English and French language is mandatory
- Knowledge of SAP and Excel is advantage
- Strong communications and problem solving
- Customer oriented
- Knowledge of SAP and Excel is advantage
- Strong communications and problem solving
- Customer oriented
Required education
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and French - Upper intermediate (B2)
what will you do
- Ensure pro-active order management
- Ensure pro-active solving of order quality issues
- Solve problem orders
- Interact with customers and act as a focal point for order management related queries
- Maintain high level of professional communication both externally and internally
- Maintain performance to given targets and SLAs
- Interface & network with most Lenovo internal organizations
- Build relationship with customers & sales team
- Flag potential problems and drive root cause analysis
- B2B customers
- Ensure pro-active solving of order quality issues
- Solve problem orders
- Interact with customers and act as a focal point for order management related queries
- Maintain high level of professional communication both externally and internally
- Maintain performance to given targets and SLAs
- Interface & network with most Lenovo internal organizations
- Build relationship with customers & sales team
- Flag potential problems and drive root cause analysis
- B2B customers
other information
Place of work:
Einsteinova 21, Bratislava
Contract type:
full-time
what we offer
healthcare and well-being
development
work - life balance
bonus system
about Lenovo
Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.
Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.
Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.
ID: 2932718
Dátum zverejnenia: 16.2.2017
2017-02-16
lokalita: Bratislava Pozícia: Call Operator, Claims Specialist, Customer Support Specialist, Helpdesk Operator, HR Consultant Spoločnosť: Lenovo (Slovakia) s.r.o.