HR Service Center Coordinator

• You have minimum 6 months of experience in customer service environment
• You are fluent in English (spoken and written)
• You have hands on experience with Microsoft Word, PowerPoint and Outlook
• Basic HR generalist experience is preferred
• Experience with Case/Ticket Management tools is preferred
• Microsoft Excel on advanced level is an advantage, as well as previous experience with reporting

What we offer:
• We give you opportunity to become an expert on HR related questions / issues across whole EMEA (Europe, Middle East and Africa)
• We enable you to become part of a stable team
• We encourage you to utilize your expertise and bring your ideas for improvement
• We will provide you with training opportunities to improve your skills and knowledge

University education (Bachelor's degree)
University education (Master's degree)

English - Advanced (C1)

In this role, you will be responsible for providing basic generalist Human Resources support for Lenovo employees across Europe, Middle East and Africa, in line with contractual, legislative and business requirements.
You will be part of the HR shared service center environment and report to HR Service Centre Manager.

Main Responsibilities & Tasks:
• Advice employees on HR processes and policies, navigate employees through HR systems
• Process employee benefits
• Deliver trainings to Employees, Managers and HR Partners
• Respond to telephone and written queries from the Lenovo business partners and/or employees using the central case management tool
• Respond to written queries from statutory bodies or 3rd parties, where appropriate liaise with other HR teams for required details
• Contribute to the management of change requests/problems analysis and testing
• Adhere to audit controls and compliance requirements.
• Produce regular and on-demand internal reports
• Produce and maintain process documentation and guidelines
• Participate in HR Projects

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.