Customer Complaint Resolution Owner - Turkish language

Self-starter with strong bilingual (English and Turkish) verbal and written communication skills. Experience with and/or knowledge of Lenovo PC products to include technical problem determination / recognition. Candidate must have strong organizational skills with the ability to multi-task and attend to details. Candidate must also have the ability to create positive customer interactions regardless of negotiation outcomes to ensure ongoing customer satisfaction and brand loyalty. Candidate should have the ability to respond to periods of high volume and high stress.

University education (Bachelor's degree)
University education (Master's degree)

English - Upper intermediate (B2) and Turkish - Upper intermediate (B2)

Professional Customer Relationship Management position that interfaces directly with Lenovo customers to negotiate and resolve complaint escalations regarding technical support, product quality, sales experience, fulfillment delays, etc.

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.