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Customer Fulfillment Representative - Spanish language
who are we looking for
Knowledge of SAP and Excel.
Strong communications and problem solving
Fluent knowledge of English and Spanish language - mandatory
Strong communications and problem solving
Fluent knowledge of English and Spanish language - mandatory
Required education
University education (Master's degree)
Educational Specialization
ekonomické,humanitné
Language skills
English - Upper intermediate (B2) and Spanish - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
what will you do
Ensure pro-active order management
Ensure pro-active solving of order quality issues
Solve problem orders
Interact with customers and act as a focal point for order management related queries
Maintain high level of professional communication both externally and internally
Maintain performance to given targets and SLAs
Interface & network with most Lenovo internal organizations
Build relationship with customers & sales team
Flag potential problems and drive root cause analysis
Ensure pro-active solving of order quality issues
Solve problem orders
Interact with customers and act as a focal point for order management related queries
Maintain high level of professional communication both externally and internally
Maintain performance to given targets and SLAs
Interface & network with most Lenovo internal organizations
Build relationship with customers & sales team
Flag potential problems and drive root cause analysis
other information
Place of work:
Bratislava
Salary offer (gross):
competitive to the market
Start date:
asap
Contract type:
full-time
what we offer
healthcare and well-being
development
work - life balance
bonus system
about Lenovo
Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.
Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.
Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.
ID: 1832105
Dátum zverejnenia: 12.8.2014
2014-08-12
lokalita: Bratislava Pozícia: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator Spoločnosť: Lenovo (Slovakia) s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: competitive to the market