Mobile Business Group interface

- 7 plus years of service model design, enablement and management experience
- Knowledge of warranty finance
- Extensive service experience with smartphone operators such as Orange, T-Mobile, Vodafone, O2 etc.
- Demonstrated project management skills (PMI Certification a plus)
- Experience with hardware New Product Introduction processes
- Ability to present to customers, partners and internal senior executives
- Excellent problem solving skills
- Excellent communication skills
- Demonstrated ability to work across cultures

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

services

English - Upper intermediate (B2)

This position will be responsible for service model strategy, design and deployment for Lenovo's MOBILE BUSINESS UNIT products, including smartphones, tablets and other "digital home" items. This role will act as the EMEA service management interface into the MBG business unit to ensure alignment on service strategy, operational issue resolution (if required, in support of the Operations, for example on NPI and parts shortage), of IT/Web requirements, cost and CSAT objective setting and achievement. He/she will coordinate (with direct or shared reporting - TBD) the MBG dedicated resources in the EMEA Service sub-regions.

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.