Customer Fulfillment Representative - German language

-Fluent knowledge of English and German language - mandatory
-Knowledge of SAP and Excel.
-Strong communications and problem solving
-Customer oriented
-Positive & proactive approach

University education (Master's degree)

IT,humanitné,ekonomické

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Microsoft Excel - Advanced

-Ensure pro-active order management
-Ensure pro-active solving of order quality issues
-Solve problem orders
-Interact with customers and act as a focal point for order management related queries
-Maintain high level of professional communication both externally and internally
-Maintain performance to given targets and SLAs
-Interface & network with most Lenovo internal organizations
-Build relationship with customers & sales team
-Flag potential problems and drive root cause analysis

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.