IT Support

• Responsible for coordinating helpdesk staff activities related to larger projects as required by IT management
• Act as primary point of contact to end user and Technology team for all technical issues, identify problems and take responsibility for successful resolution of issues
• Respond to IT ticket requests, prioritize incoming tickets while staying informed of Team assignments, requirements, and deadlines.
• Responsible for maintaining a detailed inventory of organization's IT software and hardware assets
• Managing Active Directory users, groups, & polices (Create User accounts using active directory services etc.)
• Performing analysis, diagnosis and resolution of desktop hardware and software problems
• Provide basic and routine technical assistance and advice to staff
• Respond to system and application failures to bring system back to normal operation
• Assists IT management in identifying and developing solutions to emerging issues faced by users

What we can offer you:
• experience in international environment,
• professional qualifications,
• extra days off + 2 days for CSR activities,
• opportunity to be part of CSR projects (Cyber4Kids, Green Initiative, Volunteering),
• Wellbeing Program,
• MultiSport card,
• benefit from access to confidential psychological support services.
• corporate events - parties, team building, sports and cultural events,
• notebook a mobile phone with data also for private purposes,
• financial reward for recommending a new colleague.

More details:
• Place of work: Dvořákovo nábrežie 10, 85101 Bratislava
• Type of employment: permanent employment
• Type of contractual relationship: employment contract
• Length of employment: definite period
• Salary: 1600€/month (based on experience)
• Start date: based on agreement