Customer Service Representative

Just Play Slovakia, s. r. o.

Place of work
Stará Vajnorská 11, 831 04 Bratislava, Bratislava region
Contract type
full-time
Start date
25.6.2014
Wage (gross)
upon agreement

Information about the position

Job description, responsibilities and duties

- assist customers with all phases of their travel arrangements
- respond to customer's inquiries over the phone, email and live-chat in a courteous manner
- confirm bookings with the tour operators and notify travelers regarding any updates with their itinerary
- maintain a close relationship with the service providers and solve any issues related to the booking process
- accounting related working such as invoice processing

Information about the Company

GotoBus.com / TakeTours.com is a leading online marketplace for interstate bus tickets, tours, sightseeing trips, vacation packages and hotels. We are partners with over 300 bus and tour operators worldwide and we are one of the fastest growing travel businesses on the internet.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Other knowledge

Business correspondence - Basic
Microsoft Word - Advanced
Microsoft Excel - Basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- candidate must be able to speak, read and write fluently in English
- candidate must be able to work on one day during the weekend
- excellent customer service, effective communication skills, and the ability to multitask
- the position is suitable for native Slovak speakers as well as for foreigners
- experience in the travel industry is a plus
- fluency in a 2nd popular language is a plus

Advertiser

Brief description of the company

Naša spoločnosť bola založená roku 2001 a pôsobí na slovenskom trhu ako dovozca oblečenia vlastnej značky JUSTPLAY. V súčasnosti prevádzkuje veľkoobchod v Bratislave a sieť 8 maloobchodných predajní v rámci Slovenska. Široký sortiment voľnočasového oblečenia je určený mladým, aktívnym ľuďom, ako aj všetkým vekovým kategóriám.

Number of employees

20-24 employees
ID: 1716336  Dátum zverejnenia: 4.6.2014  Základná zložka mzdy (brutto) a ďalšie odmeny: upon agreement