Credit and Collections Analyst with US times

At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back to the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future?

As a Credit & Collections analyst you will:

• Build a strong relationships with a stable portfolio of the customers
• Collect the past due amounts and actively negotiate with our slow paying customers – daily communication over the phone/ e-mail with customers
• Analyze customer’s credibility for a proper setup of terms and conditions, collect the appropriate information from sales units to ensure risk is mitigated
• Use your skills to achieve monthly cash targets & reduce aged receivables
• Solve any issues your customers might have and process appropriately the supporting documentation for refunds, legal placement & lien placement
• Prevent escalations via proactive investigation and communication with customers regarding any discrepancies on customers’ accounts


We can be searching for you if you meet following requirements:

• Fluent English in both spoken & written form (level C1 or similar)
• Strong communication and analytical skills
• Goal-driven performance - a person who is passionate about hitting the cash related goals
• University education with financial/ economic background (or experience) is preferred
• You are able to demonstrate integrity & emotional maturity

What benefits does the 2nd shift offer?

Except for the obvious - having a free time during the day so you can do everything you like to do, we offer interesting benefits and compensation for second shift employees:

• 30% of the salary extra to your base salary
• 2 meal vouchers per day fully paid by employer
• Taxi allowance 6,5E every day you work after 11pm

Working shifts are fix and may vary for particular states you will be supporting:
Earliest shift: 1:30pm –10pm
Latest shift: 3:30pm – 12pm