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Analyst Collections - OTC Collections with Hungarian language
Job description:
* Manage accounts receivable portfolio of assigned branches / countries ensuring that customers are contacted and paying in a timely and efficient manner
* Handle collection, including continuous follow-up with late-paying customers to obtain payment
* Support cash application team by contacting customers and searching for payment details in order to allocate all incoming payments properly
* Identify invoices in dispute, assign them to appropriate resolvers, and coordinate the dispute resolution process by communicating with dispute resolvers, and escalating unresolved cases
* Perform regular account reconciliation with customers and coordinate resolution of all discrepancies
* Identify reasons for delay of payments, document them in the specific IT tool, and ensure that postings in IT system reflect the situation of the customer and/or invoice correctly
* Propose uncollectible cases for further legal actions and/or write-offs, and communicate with managers in the specific country to obtain their standpoint regarding these proposals
* Regularly report and analyze top open invoices with local finance & operations managers in the specific country in order to have their support and/or accelerate cash collection / dispute resolution
#external
* Manage accounts receivable portfolio of assigned branches / countries ensuring that customers are contacted and paying in a timely and efficient manner
* Handle collection, including continuous follow-up with late-paying customers to obtain payment
* Support cash application team by contacting customers and searching for payment details in order to allocate all incoming payments properly
* Identify invoices in dispute, assign them to appropriate resolvers, and coordinate the dispute resolution process by communicating with dispute resolvers, and escalating unresolved cases
* Perform regular account reconciliation with customers and coordinate resolution of all discrepancies
* Identify reasons for delay of payments, document them in the specific IT tool, and ensure that postings in IT system reflect the situation of the customer and/or invoice correctly
* Propose uncollectible cases for further legal actions and/or write-offs, and communicate with managers in the specific country to obtain their standpoint regarding these proposals
* Regularly report and analyze top open invoices with local finance & operations managers in the specific country in order to have their support and/or accelerate cash collection / dispute resolution
#external
Requirements:
* Bachelors’ degree (or local equivalent) in Accounting / Finance preferred but not mandatory
* MS-Office, knowledge of specific ERP systems (SAP, Oracle, iScala) is an advantage
* Perfect knowledge of English is a must as well perfect knowledge of Hungarian language
* Enthusiastic, cooperative and positive behavior, independent problem solving approach
* High level of communication skills and customer orientation
#external
ID: 2985696
Dátum zverejnenia: 24.3.2017
2017-03-24
lokalita: Bratislava Pozícia: Billing Specialist, Claims Specialist, Customer Support Specialist, Reporting Specialist Spoločnosť: JOHNSON CONTROLS INTERNATIONAL spol. s r.o.
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement