HR Operations Analyst

                                                                                                
We are hiring an HR Operations Analyst for our Business Center in Bratislava!
 
 
HR Operations Analyst
 
Johnson Controls is building up an Enterprise HR Operations Hub in Bratislava and is hiring an HR Operations Analyst who will be responsible for providing administrative and transactional assistance on HR-related inquiries across EMEA.
 
The HR Operations Analyst will directly report to the HR Operations Lead and will be part of a team of 8-15 Analysts based in Bratislava and process and input all transactional HR-related documentation into the HR Information System (HRIS) database in a timely and accurate manner.
 
 
Main responsibilities:

 

*  Consult with Johnson Controls Business Unit HR by providing an HR Operations perspective on a range of HR functional activities:
* Assist with basic and routine HR-related inquiries and provide solutions within agreed guidelines.
* Support data entry and changes on employee records within the Johnson Controls application environment.
* Provide PeopleSoft or other application training to HR teams as required by leveraging EHRO tools and available training content.
* Provide assistance on HR-related inquiries across the Enterprise, including Help Desk support for the users by recording and responding to all enquiries recommending solutions and alternative ways of working, escalating the issue, if a solution cannot be found.
* Perform basic transactional processing activities to support all EHRO functional areas:
* Coordinate and process the transfer of staff from one service area, business line or facility to another, manage mass upload transactions (annual and ad-hoc) as required by process or requested by BU HR.
* Update and maintain employee data in the respective system of record.
* Ensure that all personal data is up to date and stored confidentially.
* Support on-boarding and new hire processing:
* Provide new hire information.
* Collect, validate and maintain new hire employment-related information.
* Set up new employee records in the respective systems.
* Apply customer service skills and operate service center applications in order to provide consistent quality of service managing all kind of interactions.
* Ensure efficient, accurate and timely processing of all HR information for employees and non-employees working on behalf of the company.
* Generate and distributes regular and recurring reports as well as required standard PeopleSoft reports
* Support other team members to perform administrative and transaction processing activity to support the various HR Center of Expertise and Business Unit HR organizations. 

 
* Bachelor’s Degree in HR, Business or related field of studies desired.
* Minimum 1-2 years of work experience within a service delivery environment – preferably HR and/or Operations experience, or HR Service Center experience.
* Fluency in English is required and German/French/Spanish is advantage.
* Team player with strong communication, interpersonal, and customer service skills.
* High attention to detail with demonstrated planning and organizational skills and ability to achieve objectives within deadlines.
* Ability to work in a dynamic business environment and meet changing business needs and priorities.
* Experience in using a database management system is required, working knowledge of any HR Information System, i.e. Peoplesoft, will be an advantage.
* Expertise with office administration technologies, Case Management, Telephony, Knowledge Management processes, i.e. expertise with MS Office 365 and/or SharePoint.
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ID: 2533518  Dátum zverejnenia: 27.4.2016  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement