Sr. Platform Administrator

Primary Purpose:

Ensures the stable day-to-dayapplication operations of the enterprise systems.  Designs and analyzescomplex business solutions (manual and automated), performs time and costestimates, and facilitates effective solution implementation of enterpriselevel software and systems.

 

Essential Duties and Responsibilities:

* Works with clientsand determines implementation and integration needs.

* Serves as liaisonon technical issues between Application and Infrastructure and 3^rdparty vendor groups.

* Serves as seniortechnical administrator on multiple systems.

* Serves as an expertfor the company’s established Center Of Excellence.

* Provides inputin the design and implementation of site architecture andtechnology integration direction for the COE.

* Performs upgrades,applies patches, and performs maintenance to the Enterprise Application suite.

* Required to work atleast 1 weekend per month as well as evenings to allow for maintenance windowsduring off-peak hours.

* Participates in theon call team rotation on for 24x7 services to ensure that server/applicationsare online and functioning in support of the global roll out of the EnterpriseApplication product suites.

* Adheres to theCompany’s Code of Conduct and Business Ethics standards.

* Enforce contentsolutions standards for projects and ensure that the Documentum requirementsare adequately understood and documented.

* Defines/understandsdevelopment standards, procedures, and best practices.

* Performs End usertraining and support.

* Coordinate with theCOE for project related infrastructure requirements.

* Interfaces withother information systems departments to provide technical expertise.

* Participates inongoing professional development to enhance technical skills, communicationsskills, business knowledge, and knowledge of information systems products andprocedures

* Performs other dutiesof a similar nature or level

·           Bachelor’s Degree in Computer Science or some IT related area preferred

·           8-12 years of total work experience with a mix of both technical and professional services experience

·           Must possess hands on functional and technical experience with respect to multiple application/system implementations, including;  architecting, installing, configuring applications, and the ability to advise departments on how to implement

·           and/or streamline existing processes

·           Experience interacting with users at the executive level.

·           Minimum of 5 – 7 years’ experience maintaining enterprise applications and/or systems

·           Minimum of 1- 3 years’ experience implementation and/or maintaining collaboration / content management related applications

o    Familiarity with administering SharePoint a plus

o    Familiarity with administering Input Accel/Captiva or Kofax a plus

o    Familiarity with administering Documentum a plus

o    Familiarity with administering Azure a plus

o    Familiarity with administering Exchange a plus

o    Familiarity with administering Lync a plus

o    Familiarity with administering Microsoft Dynamics/CRM a plus

·           Preference for having Microsoft certification

·           Knowledge of and experience with computerized systems, including personal computer systems, Excel, Windows, and other mainframe or PC based related software and operating systems.

·           Capable of effectively interacting with Business Unit customers

o    Very strong verbal and written communication skills

·           Excellent analytical and problem solving skills

·           Ability to work independently in dynamic, fast-paced environment

·           Ability to travel approximately 15% of time (both Domestic and Internationally)

 

Qualifications:

* Demonstrated abilityto work in a team environment

* Ability to workcollaboratively with user, development, and support groups

* Good written andoral communications skills

* Flexibility andadaptability to changing situations

* TechnicalCertification as required by business need 

* Ability to performat multiple levels of abstraction

* Ability inmodeling, and theoretical reasoning in the support, creation, and design ofcomplex systems

* Ability to useseveral modeling techniques and the ability to translate among them

* Ability to helpusers model in their own domains and in their own language and translate user(domain) models into appropriate combinations of engineering models

 

 

Computer Skills:

* Proficiency inMicrosoft Suite Applications

* Experience with oneor more content and collaboration related systems such as SharePoint, Lync/Skype,Exchange, Yammer, Documentum is preferred

* Experience in Webtechnologies such as JSP, .NET, IIS, and Apache, WebSphere, Tomcat or equivalent,N tiered architecture

* Experience in interfacingapplications to large RDBMS systems 

* Experience withScanning / Imaging Software (Captiva InputAccel, Kofax) is a plus 

* Required experiencewith Windows Server or UNIX/Linux is required

* Cloud experience ispreferred or experience in Office O365 and Azure