Analyst Collections - Collections with German language

* Manage accounts receivable portfolio of assigned branches / countries ensuring that customers are contacted and paying in a timely and efficient manner
* Handle collection, including continuous follow-up with late-paying customers to obtain payment
* Support cash application team by contacting customers and searching for payment details in order to allocate all incoming payments properly
* Communicating with dispute resolvers, and escalating unresolved cases
* Perform regular account reconciliation with customers and coordinate resolution of all discrepancies
* Identify reasons for delay of payments, document them in the specific IT tool, and ensure that postings in IT system reflect the situation of the customer and/or invoice correctly
* Propose uncollectible cases for further legal actions and/or write-offs, and communicate with managers in the specific country to obtain their standpoint regarding these proposals
* Regularly report and analyze top open invoices with local finance & operations managers in the specific country in order to have their support and/or accelerate cash collection / dispute resolution

·         Bachelors’s degree (or local
equivalent) in Accounting / Finance preferred but not        mandatory

·         MS-Office, knowledge of specific ERP systems (SAP,
Oracle, iScala) is an advantage

·         Perfect knowledge of German language, and fluent knowledge
of English is a must

·         Enthusiastic, cooperative and positive
behavior, independent problem solving approach

·         High level of commnication skills and
customer orientation