Analyst Collections -OTC Collections with Italian language

Responsible for coordination of Dispute Resolution process supporting dispute resolvers to close issues in timely manner

Manages accounts receivable portfolio for assigned branches; ensuring customers are contacted in a timely manner

Identify and communicate internally invoices in dispute

Ability to handle collection for branches, including continuous follow-up with customers and Dispute Coordinators to obtain timely payment and/or timely dispute resolution

Performs account reconciliation with customers in a timely manner to ensure payment discrepancies are resolved

Documents within the designated IT tool all contact with customers, while keeping job notes clear and concise

Determines reasons for delinquency with appropriate internal and/or external customers to resolve open issues

Ensure that job notes introduced in Collection Tool reflect the problem of the disputed invoices to provide value added in Dispute resolution process
·         Bachelors (or local equivalent) Degree in accounting and / or finance preferred but not mandatory
·         min. 3 years experience in Collections
·         MS-Office
·         Perfect knowledge of  English and Italian language is a must
·         Perfect knowledge of  French, Spanish, Russian or Danish (one of them) is an advantage (not a requirement)
·         Enthusiastic, cooperative and positive behavior
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ID: 1714994  Dátum zverejnenia: 14.4.2014  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement