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Analyst Collections -OTC Collections with Italian language
Responsible for coordination of Dispute Resolution process supporting dispute resolvers to close issues in timely manner
Manages accounts receivable portfolio for assigned branches; ensuring customers are contacted in a timely manner
Identify and communicate internally invoices in dispute
Ability to handle collection for branches, including continuous follow-up with customers and Dispute Coordinators to obtain timely payment and/or timely dispute resolution
Performs account reconciliation with customers in a timely manner to ensure payment discrepancies are resolved
Documents within the designated IT tool all contact with customers, while keeping job notes clear and concise
Determines reasons for delinquency with appropriate internal and/or external customers to resolve open issues
Ensure that job notes introduced in Collection Tool reflect the problem of the disputed invoices to provide value added in Dispute resolution process
Manages accounts receivable portfolio for assigned branches; ensuring customers are contacted in a timely manner
Identify and communicate internally invoices in dispute
Ability to handle collection for branches, including continuous follow-up with customers and Dispute Coordinators to obtain timely payment and/or timely dispute resolution
Performs account reconciliation with customers in a timely manner to ensure payment discrepancies are resolved
Documents within the designated IT tool all contact with customers, while keeping job notes clear and concise
Determines reasons for delinquency with appropriate internal and/or external customers to resolve open issues
Ensure that job notes introduced in Collection Tool reflect the problem of the disputed invoices to provide value added in Dispute resolution process
· Bachelors (or local equivalent) Degree in accounting and / or finance preferred but not mandatory
· min. 3 years experience in Collections
· MS-Office
· Perfect knowledge of English and Italian language is a must
· Perfect knowledge of French, Spanish, Russian or Danish (one of them) is an advantage (not a requirement)
· Enthusiastic, cooperative and positive behavior
· min. 3 years experience in Collections
· MS-Office
· Perfect knowledge of English and Italian language is a must
· Perfect knowledge of French, Spanish, Russian or Danish (one of them) is an advantage (not a requirement)
· Enthusiastic, cooperative and positive behavior
ID: 1714994
Dátum zverejnenia: 14.4.2014
2014-04-14
lokalita: Bratislava region Pozícia: Economist, Financial Analyst, Helpdesk Operator Spoločnosť: JOHNSON CONTROLS INTERNATIONAL spol. s r.o.
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Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement