Technical Support Manager for Central Europe (IVECO Trucks)

Key responsibilities:

• Ensures the technical feedback and product improvements information flow towards Dealers and Brand Service in the Central Europe Area.
• Actively supports and ensures Brand Service in development of the Network diagnosing capabilities.
• Manages the Central Europe Technical Support team - 4 subordinates.
• Manages, provides and continously improves Technical Support to the Dealers - both online and in the field.
• Supports Central Technical Service Manager and Quality dpt. by ensuring the necessary information is collected, to configure technical issues.
• Supports Technical Information internal publication feedback to other Departments (e.g. procedures, repair manuals…).

Requirements:

• University degree in technical field or relevant experience in case of technical high school education.
• At least 5 years of experience in technical support / service in Automotive (commercial vehicles are big advantage).
• Experience how the workshops within Automotive are managed.
• Practical experience in electric/electronics within Automotive.
• Strong knowledge of commercial vehicles products.
• Perfect technical mindset and excellent problem solving capabilities.
• Practical knowledge of Microsoft Office products.
• Excellent verbal and written communication skills, in particular in technical explanations and training.
• Fluent English at least on B2 level is a must.
• Any other language is an advantage.

We can offer you:

• A stabile job at the global leader in capital goods sector with office in Bratislava.
• Interesting and demanding job, where you can utilize all your technical, language and management skills.
• Real international exposure, a lot of travelling, meeting new countries, daily use of English.
• All the tools you will need to perform the job properly - car, laptop, phone, ...
• Extra holiday, meal tickets.

Please submit your CVs in both SK and EN language.

Due to the high number of applications, we kindly ask you for your understanding, that only successful candidates will be contacted.

http://www.lmcg2.com/pd/1113293269?rps=183&source=10&exportID=0