Chat/Email Customer Support Specialist (remote, US time zone)

itrinity, s.r.o.

Place of work
Remote work
Contract type
full-time, trade licence
Start date
asap
Wage (gross)
From 1 400 EUR/monthfix + bonuses

Information about the position

Job description, responsibilities and duties

Hello, we are itrinity, a fast growing tech-company based in Slovakia

Employee perks, benefits

What we offer

There are countless reasons to choose us as your next work adventure. However, these reasons might be quite different than the ones you are used to seeing. We like to embrace these differences.

  • Founder-led company- focusing on results, encouraging creativity & innovation, growing and learning every day
  • Real impact& participation on the company's success.
  • Agile, small steps, MVP first + iterative changes
  • Time & place flexibility, remote work → as long as you bring results, we don't care about your working hours
  • Great work diversity - 4 products under one roof (Mangools, UptimeRobot, EmailListVerify, WarmUpInbox)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

IT support - Basic

Experience in the position/sector

IT support

Number of years of experience

1

Advertiser

Brief description of the company

We are itrinity, a fast growing tech-company based in Slovakia and Czechia. Our team currently consists of over 50 members working on 4 different SaaS products, making them even better, every day.

These are:
UptimeRobot → the world’s leading uptime monitoring service, 6M monitored URLS every single minute, 1.7 milion users all over the world
Mangools → an effective SEO toolset, 1.8 milion users from all over the world
EmailListVerify → an affordable email verification service, 1.8 billion verified email addresses
WarmUpInbox → a peer-to-peer inbox warming service, 20 milions of warmup emails sent monthly

In total, we serve more than 4,000,000 users across the globe, including some house-hold names like Apple, Cisco, BMW, or even NASA.

Number of employees

25-49 employees

Contact

Contact person: Barbora Němcová
Tel.: 724311796
E-mail: send CV
ID: 4818993  Dátum zverejnenia: 30.4.2024  Základná zložka mzdy (brutto): 1 400 EUR/month