Assistant FM/Works Allocator

Position Overview
We are currently seeking to recruit a Works Allocator in Bratislava. You will be responsible for the day-to-day coordination of delivery of diverse FM services hard and soft (M&E and fabric services and maintenance, cleaning, waste, within site, including supply chain and Delivery Team performance. You will be the primary point of contact for customers within site. To assist in all service delivery to ensure consistency and proactive service to Authority

Responsibilities

The Works Coordinator has a key role in making sure that the Management and Delivery of the FM Services are in line with the contractual requirements, ensuring that KPI’s are adhered to, as well as meeting all obligations to the client as outlined in the site specific schedule of works.
1. Programme Management
• Responsible for the delivery of planned, reactive, M&E, Soft FM and building fabric works
• Responsible for established services and all other reactive and ad-hoc services
• Planning and co-ordination of all works/services with supply chain
• Support of incidental works and other new works programmes
• Ensure that information held on MIS is accurate and timely
• Manage all information and data transfer between Interserve Senior Management teams and supply chain.
2. Networking
• Liaison with Client representatives and customer
• Co-ordinate all operations with service teams, central helpdesk team, Interserve Management and supply chain
3. Budget Management
• Management of budget to ensure works are completed to time and cost
4. Performance Management
• Produce performance measures to demonstrate satisfactory service delivery, performance against KPI’s and SLA’s and costs against budget
• Use of MIS to manage all aspects of service delivery against contractual performance indicators
5. Quality Management
• Undertake quality audit of works in progress and completed
• Undertake quality audit of all established services
• Support the Continuous Improvement programme and identify issues to drive forward contract development.
6. Compliance and Fraud
• Fraud Awareness
• Responsible for ensuring compliance with relevant legislation, Health and Safety, Quality Assurance & Environment
7. Supply Chain
• Liaise, audit and manage the supply chain
• Regular review of supply chain partners ensuring that service needs are achieved

Additional Information
• Permanent
• Hours worked per week 36.5
• Full Time
• Compliance requirements: Local Security Clearance Overseas
• Shift pattern/Shift details
• Closing Date midnight on 5th March 2015