Resettlement Operations Assistant

University education (Master's degree)

Social Science, Economics, Humanities or a related discipline

Slovak - Upper intermediate (B2) and English - Upper intermediate (B2)

Microsoft Excel - Advanced
Microsoft Word - Advanced

B

1

Education and Experience:

• Completed Master’s degree from an accredited academic institution preferably in Social Science, Economics, Humanities or a related discipline;
• A minimum of one year of experience in refugee migration issues or migration in general;
• A minimum of one year of experience in project implementation and reporting.

Competencies:

The candidate is expected to demonstrate the following technical and behavioural competencies:

Accountability
• Accepts and gives constructive criticism;
• Follows all relevant procedures, processes, and policies;
• Meets deadline, cost, and quality requirements for outputs;
• Monitors own work to correct errors;
• Takes responsibility for meeting commitments and for any shortcomings.

Client Orientation
• Identifies the immediate and peripheral clients of own work;
• Establishes and maintains effective working relationships with clients;
• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries.

Continuous Learning
• Contributes to colleagues' learning;
• Demonstrates interest in improving relevant skills;
• Demonstrates interest in acquiring skills relevant to other functional areas;
• Keeps abreast of developments in own professional area.

Communication
• Actively shares relevant information;
• Clearly communicates, and listens to feedback on, changing priorities and procedures;
• Writes clearly and effectively, adapting wording and style to the intended audience;
• Listens effectively and communicates clearly, adapting delivery to the audience.

Creativity and Initiative
• Proactively develops new ways to resolve problems.

Leadership and Negotiation
• Convinces others to share resources;
• Presents goals as shared interests.

Performance Management
• Provides constructive feedback to colleagues;
• Provides fair, accurate, timely, and constructive staff evaluations;
• Uses staff evaluations appropriately in recruitment and other relevant HR procedures.

Planning and Organizing
• Sets clear and achievable goals consistent with agreed priorities for self and others;
• Identifies priority activities and assignments for self and others;
• Organizes and documents work to allow for planned and unplanned handovers;
• Identifies risks and makes contingency plans.

Professionalism
• Masters subject matter related to responsibilities;
• Identifies issues, opportunities, and risks central to responsibilities;
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;
• Persistent, calm, and polite in the face of challenges and stress;
• Treats all colleagues with respect and dignity;
• Works effectively with people from different cultures by adapting to relevant cultural contexts;
• Knowledgeable about and promotes IOM core mandate and migration solutions.

Teamwork
• Actively contributes to an effective, collegial, and agreeable team environment;
• Contributes to, and follows team objectives;
• Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse;
• Gives credit where credit is due;
• Seeks input and feedback from others;
• Delegates tasks and responsibilities as appropriate;
• Actively supports and implements final group decisions;
• Takes joint responsibility for team's work.

Technological Awareness
• Learns about developments in available technology;
• Proactively identifies and advocates for cost-efficient technology solutions;
• Understands applicability and limitation of technology and seeks to apply it to appropriate work.

Technical
• Delivers on set objectives in hardship situations;
• Effectively coordinates actions with other implementing partners.
Language(s):
• Excellent knowledge of Slovak and English.