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Concierge Expert Insignia Lifestyle Boutique
Insignia Lifestyle Boutique Limited, organizačná zložka
Place of work
Štefánikova 15, 811 05 Bratislava
Štefánikova 15, 811 05 Bratislava
Contract type
full-time
full-time
Start date
01.04.2019
01.04.2019
Wage (gross)
1500 EUR brutto
1500 EUR brutto
Information about the position
Job description, responsibilities and duties
Join an efficient and effective team as a Concierge Expert.
This role will focus on providing exceptional, high-touch service delivering the requests of different concierge arrangements: dining, event plannig, research, personal services and beyond.
Your key job responsibilities:
- Deliver concierge services such as dining reservations and suggestions, flower orders and gift baskets for special occasions, ticket inquiries, locating hard to find items, assistance while travelling and product comparisons
- Ensure on-going telphone communication with clients personal assistants
- Filter incoming emails, queries, phone calls and invitations by redirecting or taking forward as appropriate
- Manage requests (receiving, handling and execution control)
- Looking for best deals on Luxury industry market
- Maintain database, reporting daily
- Work closely with international partners and service suppliers, conditions negotiation
This role will focus on providing exceptional, high-touch service delivering the requests of different concierge arrangements: dining, event plannig, research, personal services and beyond.
Your key job responsibilities:
- Deliver concierge services such as dining reservations and suggestions, flower orders and gift baskets for special occasions, ticket inquiries, locating hard to find items, assistance while travelling and product comparisons
- Ensure on-going telphone communication with clients personal assistants
- Filter incoming emails, queries, phone calls and invitations by redirecting or taking forward as appropriate
- Manage requests (receiving, handling and execution control)
- Looking for best deals on Luxury industry market
- Maintain database, reporting daily
- Work closely with international partners and service suppliers, conditions negotiation
Employee perks, benefits
- working with young ,highly motivated team
- working for one of the best Lifestyle company
- trainings and education in the field of Luxury Lifestyle Management
- company events, teambuildings
- working for one of the best Lifestyle company
- trainings and education in the field of Luxury Lifestyle Management
- company events, teambuildings
Information about the selection process
This role will require the successful candidate to work shift patterns, coordinated with the rest of the Lifestyle Boutique team to provide a 24/7 client service.
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Concierge, Lifestyle management, Hospitality, Travel, Luxury industry
Language skills
English - Proficiency (C2)
Other knowledge
Microsoft Outlook - Basic
Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft PowerPoint - Basic
Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft PowerPoint - Basic
Number of years of experience
1
Personality requirements and skills
- Experience in concierge, lifestyle management, hospitality, travel, entertainment or luxury industry/industries is an asset
- Internet savvy and proficient at navigating multiple systems at one time
- Curiosity, creativity, charisma and courteousness
- Fluent English language skills. Russian is an advantage
- Internet savvy and proficient at navigating multiple systems at one time
- Curiosity, creativity, charisma and courteousness
- Fluent English language skills. Russian is an advantage
Advertiser
Brief description of the company
Established for over 20 years Insignia are adept at serving elite, ultra-high-net-worth clientele with the most discerning tastes and demanding lifestyles. We go above and beyond, providing unrivalled luxury lifestyle and financial management.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Number of employees
50-99 employees
ID: 2243244
Dátum zverejnenia: 21.3.2019
2019-03-21
lokalita: Bratislava Pozícia: Concierge Spoločnosť: Insignia Lifestyle Boutique Limited, organizačná zložka
Základná zložka mzdy (brutto) a ďalšie odmeny: 1500 EUR brutto