Junior MasterData Specialist (English)

Are you data orientated and do you prefer more back office position in the 1st banking Shared Service Center in Bratislava? If you are willing to go the extra mile to help your internal global colleagues with data gathering, entry and its processing in order to assure smooth running of the newly established team in GSO Bratislava, this will be the opportunity for you.

Our Channels and Support team is looking for an enthusiastic Junior specialist to be responsible for all kinds of administration of client information, opening of accounts, data processing regarding implementation of new channels towards providing the best global customer service.

What is Channels & Support department responsible for?
1st line support to our clients on a new, cross-product Commercial Banking interactive channel. It is an international team to support our clients worldwide with technical and functional support on this new channel and related products. Our team members take responsibility for solving the clients queries and questions by providing effective support for continuously improving our client satisfaction.

Tasks and responsibilities of Junior MasterData Specialist:

• You will help set-up clients on the new channel and related services and take responsibility and coordinate the end-to-end administrative process.
• You maintain contact with internal colleagues and related departments to keep them informed about the progress of their request (predominantly via email)
• You will assist internal colleagues (on a global level) to process the data obtained via different channels within internal software to assure that all the necessary data is gathered, entried and processed correctly.
• You will be responsible for missing data investigation to complete the open clients´ cases successfuly.
• You will suggest and propose manual process improvements or elimination of manual process steps.
• You will closely collaborate with Channels and Support Specialist located in GSO Bratislava and colleagues from branches in English

• Challenging back office positoin within newly established team where you can bring your ideas of improvements
• Opportunity to get valuable experience from multitasking and fast changing environment
• Working for international and stable financial institution
• Young and dynamic team that will help you grow
• Possibilities for further growth (career prospects) in different roles within the team

Please, send us your CV and cover letter in english via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.