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Customer Service Agent with German
Infinis Recruitment
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
- Providing excellent service to the customers via email and telephone
- Handling incoming calls and emails, answering customer questions
- Providing the appropriate solution based on customer needs
- Be the first point of contact for customers for questions /concerns about their orders
- Assisting customers with all questions related to claims
- Participating with adhoc projects
- Handling incoming calls and emails, answering customer questions
- Providing the appropriate solution based on customer needs
- Be the first point of contact for customers for questions /concerns about their orders
- Assisting customers with all questions related to claims
- Participating with adhoc projects
Employee perks, benefits
- International and multicultural working environment
- Competitive salary
- Trainings
- Language courses, food vouchers
- Career progression opportunities
- Homeoffice / sickdays
- Competitive salary
- Trainings
- Language courses, food vouchers
- Career progression opportunities
- Homeoffice / sickdays
Company on whose behalf the position is being filled
Other administrative and support service activities
We are searching for the bilingual speakers for the Customer Service team of the world leading company and their shared customer support department. Language that we search is French or German. You should speak and write French OR German on advanced level and have a good knowledge of English language.
We are searching for the bilingual speakers for the Customer Service team of the world leading company and their shared customer support department. Language that we search is French or German. You should speak and write French OR German on advanced level and have a good knowledge of English language.
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and German - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Fluent knowledge of German
- Upper intermediate knowledge of English
- Excellent communication skills
- Experience from a multi-national environment is essential
- Customer and detail oriented
- Strong team player
- Ability to multitask
- Upper intermediate knowledge of English
- Excellent communication skills
- Experience from a multi-national environment is essential
- Customer and detail oriented
- Strong team player
- Ability to multitask
Advertiser
Brief description of the company
Recruitment company with focus on Finance jobs.
Number of employees
5-9 employees
ID: 2929460
Dátum zverejnenia: 22.6.2017
2017-06-22
lokalita: Bratislava Pozícia: Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator, Office Manager Spoločnosť: Infinis Recruitment