Production support specialist

Job Description

Primary focus is on maintaining our integrated system to enable proposal generation and facilitate contract management including contract billing.

Main responsibilities concentrate on providing 2nd level support to our end user community and problem resolution through our standard problem management process. The specialist will need to perform and follow up on system/data integrity checks and support internal projects which aim to improve system's performance and availability. The person should continuously look for opportunities to automate manual work while making sure to bring added value to our end user community.

Your Benefits

• YOUR MONEY
Subsidized meal-tickets
Special IBM discounts
Attractive compensation and benefits
Diners club - private credit card
Recommend-a-Friend – get a bonus in the employee referral program
Contribution to pension plan

YOUR BENEFITS
• YOUR LIFE
Flexible working time
Three additional vacation days
International environment

• YOUR HEALTH
Life Insurance
Private medical sanatorium
Up to three self-recovery days
100% sick leave compensation

• YOUR DEVELOPMENT
Long term career development and possibility of internal rotation
Training programs - classroom based training and 5000 e-learning course



Required Technical and Professional Expertise

Soft skills
● Good communication skills
● Customer oriented
● Team Player
● Proactive approach
● Willing to learn new things
● Attention to details and precision
● Logical & statistical thinking

IT skills
● complex database systems and applications understanding
● SQL experience
● Skills in programming, coding (Java, etc)