Supply Chain Operations Professional with German

Job Description

With today’s convergence of data and technology come transformation and opportunity – not only in industry, but also in the workplace. New roles are being created that never existed before to meet the demands of this transformation. At IBM, we’re looking for candidates to fill a wide variety of positions for this new era in our Sales Transaction Support Organisation.IBM Sales Transaction Support plays a unique and integral role in driving key business decisions, supporting operations and influencing business results. Sales Transaction Support operates as a values-driven team, we are trusted advisors to the business operations and we support all business units in all geographic areas.

• Supporting IBM's customers, sales force and Business Partners from initial sales support through contract signing, invoicing and revenue collection
• Acceptance of HW and SW Maintenance Services contracts, modify contracts, cancellations, update inventory, invoicing and reporting activities
• Supporting customers, Business Partners and IBM counterparts in these countries
• Dealing with Technical Support Services queries


Required Technical and Professional Expertise

• Communication and negotiation skills, excellent written and spoken English and German language
• Ability to team in a multilingual/cultural environment
• Business acumen and high level of attention to detail
• Flexibility in task and time to meet demand at peak times depending on business requirements