Compliance Advocate - CEM

Job Description

With today’s convergence of data and technology come transformation and opportunity – not only in industry, but also in the workplace. New roles are being created that never existed before to meet the demands of this transformation. At IBM, we’re looking for candidates to fill a wide variety of positions for this new era in our CTEBA Organization.

IBM CTEBA (Compliance with Transportation, Entertainment and Business Amenities) plays a unique and integral role in driving key business decisions, supporting operations and influencing business results.


Compliance Advocate - CEM
Advocates will focus on Stakeholder relationships and position recommended actions to drive compliance
- Act as Subject Matter Expert for Global CTEBA (Compliance with Transportation, Entertainment and Business Amenities) processes, tools and control requirements.
- Lead Stakeholder relationships.
- Provide support, consulting and education on CTEBA process requirements to users and stakeholders (CTEBA Help is positioned as the 1st point of contact).
- Analyze results of Compliance Testing and Post Performance Indicators to understand risk areas and trends for compliance issues.
- Work in partnership with testing team to optimize analysis of Compliance Testing and Post Performance Indicators results and recommend continuous improvements.
- Obtain root cause of control point failures identified through the Compliance Testing process
- Provide expert advice to line management/stakeholders by recommending preventive and remediation action plans to drive compliance.
- Apply the escalation procedure on areas such as pending remediation actions and Operational Management Metrics to help ensure issues are properly addressed.
- Consolidate compliance issues, root cause analysis, remediation plans and statuses to feed Gross vs Net reporting.
- Consolidate, provide input and distribute compliance reports.
- Conduct formal compliance review meetings, providing insight and analysis to Stakeholders.
- Apply consequence model on compliance testing failures.
- Work in partnership with Business Controls, Finance and Legal/Trust & Compliance to align efforts to drive compliance.
- Act as point of contact for audits/BC reviews.


Required Technical and Professional Expertise

• Good communication skills
• High level of English
• Willing to learn
• Interested in problem solving


Preferred Technical and Professional Experience

• Previous compliance experience