Supply Chain Operations Professional with French

With today’s convergence of data and technology come transformation and opportunity – not only in industry, but also in the workplace. New roles are being created that never existed before to meet the demands of this transformation. At IBM, we’re looking for candidates to fill a wide variety of positions for this new era in our Sales Transaction Support Organisation.IBM Sales Transaction Support plays a unique and integral role in driving key business decisions, supporting operations and influencing business results. Sales Transaction Support operates as a values-driven team, we are trusted advisors to the business operations and we support all business units in all geographic areas.
Join us and discover what you can make of this moment.

The Pre-Sales and Post-Sales Support Specialist supports IBM sellers in France. In your new role you will coordinate and manage the process to respond to sellers requests for special prices and proposals as well as register and manage customer's orders in IBM systems. You are responsible for validating requests and orders, creating quotes , communicating with the Sellers in order to ensure the processing of pricing requests and customers orders. You will engage and cultivate relationships with Sellers and a variety of IBM functions. We look for a proactive Team player who pays attention to details, and has the ability to work under pressure. Your daily agenda is as follows: Work with databases and tools in order to check if all the requirements for particular customer request are met, process Seller's requests if all conditions are met, communicate with other IBM functions, especially Pricing team and Sales team on a daily basis, utilize your communication skills while processing requests, writing and calling to sellers or other IBM functions. The key attribute of this role is to be able to demonstrate teaming and ability to properly split the workload when facing high volumes.


Responsibilities:

• receive seller’s Price Request
• performance of standard checks and ensuring high quality output
• run Pricing Tools
• check for approval level
• get approvals
• release price
• contract preparation (STG mandatories)
• order loading into IBM tools
• order tracking and correction
• focus on sellers satisfaction
• ensure all evidence is stored using appropriate data management systems