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Place of work
Bratislava
Contract type
full-time

Client Data Analyst - MEA 

Job description
With today’s convergence of data and technology come transformation and opportunity – not only in industry, but also in the workplace. New roles are being created that never existed before to meet the demands of this transformation. At IBM, we’re looking for candidates to fill a wide variety of positions for this new era in our Sales Transaction Support Organisation.
IBM Sales Transaction Support plays a unique and integral role in driving key business decisions, supporting operations and influencing business results. Sales Transaction Support operates as a values-driven team, we are trusted advisors to the business operations and we support all business units in all geographic areas.

Join us and discover what you can make of this moment.

Person has to have very good analytical & logical thinking, be able to work with huge number of data, use more system/tools/databases in once and be able to work with them in order to get one consolidated output.
Technical skills are also very important, because person has to be able build up the query, work with brio/hyperion/QMF and Excel on very good level.

Responsibilities in this role include:
- work on regular tasks as requests comming from our stakeholders, regular reports, etc.
- actively participate on ongoing project
- proactive customer data maintenance (perform corrections based on the self driven investigation in the systems)
– take a lead in resolving complex issues, communicate clearly, anticipate and timely react on any upcoming issues
- proactivity – look for ways how to improve established processes and tools
- actively communicate in global environment and leverage the best practices cross region
- perform proactive analyses of data to ensure ongoing data quality improvements with target to minimize the reactive corrections (issues found by downstream users)
- actively participate on improving the quality of CCMS and related reporting, highlight issues to appropriate party and look for creative ways to overcome obstacles
- clarify and solve discrepancies between the country business needs and the CCMS logic to work towards mutual agreement
- come up with simplifications and process improvements

Required language:
  • fluent English
  • intermediate Turkish or Arabic language

    Beneficial experience:
  • SRA
  • Sales Operations
  • CMR
  • data analytics

    Valuable skills:
  • Excel advanced user
  • Brio/Hyperion advanced user
  • QMF, SQL
  • good communication skills
  • data analysis
  • attention to detail
  • fast learner able to understand complex processes with ease
  • experience with IBM customers in MEA region

    Successful candidates can use great benefits provided by the IBM company for its employees. The benefits support following areas:

    • Your money
    Annual performance bonus payment
    Subsidized meal-tickets
    Special IBM discounts
    Diners club - private credit card
    Recommend-a-Friend – get a bonus in the employee referral program

    • Your life
    Flexible working time
    Three additional vacation days
    International environment

    • Your health
    Life Insurance
    Medical sanatorium
    Up to three self-recovery days
    100% sick leave compensation

    • Your development
    Long term career development and possibility of internal rotation
    Training programs - classroom based training and 5000 e-learning course

    Join us as we make the most of these exciting times and discover what you can make of this moment.
  • Required
    • Bachelor's Degree
    • English: Fluent
    Preferred
    • Master's Degree in Business/Management
     
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    Additional information
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    ID: 2062856  Dátum zverejnenia: 26.3.2015  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.