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Place of work
Bratislava
Contract type
full-time

Supply Chain Operations Professional 

Job description
With today’s convergence of data and technology come transformation and opportunity – not only in industry, but also in the workplace. New roles are being created that never existed before to meet the demands of this transformation. At IBM, we’re looking for candidates to fill a wide variety of positions for this new era in our Sales Transaction Support Organisation.
IBM Sales Transaction Support plays a unique and integral role in driving key business decisions, supporting operations and influencing business results. Sales Transaction Support operates as a values-driven team, we are trusted advisors to the business operations and we support all business units in all geographic areas.

Join us and discover what you can make of this moment.

Supply chain operations professional supports IBM sellers in UK. The main focus is to actively support our Customers and Sales by responding in a positive, proactive manner and by producing high quality, accurate outputs.The main job tasks include quote and proposal preparation, validating of requests, managing solution designs, developing service timetables, communicating with clients and tracking their requests as needed.

You will interact internally with several IBM functions. You will be asked also to take over the ownership of the submitted request, driving them to resolution. Your ability to establish strong relationships and build confidence with the clients and involved Support Functions will be vital. We are looking for a dynamic and intuitive Team Player, demonstrating flexibility to deal with a challenging and fast changing business environment.

Requirements

• Communication and negotiation skills, excellent written and spoken English
• Experience from logistics area would be an advantage
• Ability to work in a multilingual/cultural environment
• Business acumen and high level of attention to detail
• Flexibility in task and time to meet demand at peak times depending on business requirements

Responsibilities

• engagement in qualified sales opportunities to deliver a proposal for hardware, software & services
• Ability to develop full understanding of all aspects of the department
• PC literate, good telephone skills
• actively using appropriate communication tools in order to ensure fast resolution of requests, queries and problems
• focus on Customer Satisfaction, both externally and internally
• ensure all evidence is stored using appropriate data management systems
• ensure audit ability is maintained through compliance with all guidance of Solution Design and Delivery process, Business control, Reviews and approval requirements and IBM Corporate guidelines

Successful candidates can use great benefits provided by the IBM company for its employees. The benefits support following areas:

• Your money
Subsidized meal-tickets
Special IBM discounts
Attractive compensation and benefits
Diners club - private credit card
Recommend-a-Friend – get a bonus in the employee referral program
Contribution to pension plan

• Your life
Flexible working time
Three additional vacation days
International environment

• Your health
Life Insurance
Private medical sanatorium
Up to three self-recovery days
100% sick leave compensation

• Your development
Long term career development and possibility of internal rotation
Training programs - classroom based training and 5000 e-learning course
Required
  • Bachelor's Degree
  • At least 6 months experience in General experience in an International Company enviroment
  • Basic knowledge in Excel
  • English: Fluent
Preferred
  • Master's Degree
 
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ID: 2026847  Dátum zverejnenia: 25.2.2015  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.