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Place of work
Bratislava, Košice
Contract type
full-time
SAP CRM Consultant
| Job description |
| As the planet becomes smarter, we have a chance to create meaningful progress and change the way the world works – for the better. At IBM Global Business Services – the world’s largest business consultancy – we understand that real business value is delivered when business consulting is enriched with advanced research, analytics and technology. At IBM we have the unique opportunity to bring these elements together, enhancing the value we bring our clients. With operations in 160 countries across 17 industries, you will make a real impact by solving complex business issues for the world’s leading clients – helping them become part of a smarter planet. We are looking for junior and senior people with SAP CRM knowledge, willing to participate on English speaking implementation projects and maintenance support in Slovakia or near region. This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results. Responsibilities: • Responsible primarily for successful implementation or maintenance of SAP installations at international customers, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients. • Acts as professional team member in an international team and builds strong liaison with client for troubleshooting: Investigates, analyses, and solves software problems. • Analyzes and maps clients’ business requirements, processes and objectives. • Develops necessary product modifications to satisfy clients’ needs. • Builds and maintains relationships with clients, develops own professional learning of SAP products and technologies. • Assists in internal activities - hotline, remote consulting, prepares training materials, teaches on-site courses. • Collaborates with others to carry out assigned duties in a self-sufficient and independent way. Languages: • English fluent • German nice to have Desirable: • Configuration skills of SAP SD • Experience with ITIL processes, project life-cycles • Experience with other tools such as Remedy, HP Quality Center, HP Service Desk, SAP Solution Manager or similar is also a plus Required • Detail knowledge of SAP CRM (Customer Relationship Management). At least 2-6 years hands-on experience. • Configuration skills • Integration knowledge on SD, BI, FI/CO • Application and use of SAP Best practices • Excellent communication skills |
Required
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Preferred
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| IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. |
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ID: 1996624
Dátum zverejnenia: 29.1.2015
2015-01-29
lokalita: Bratislava, Košice Pozícia: Consultant, IT Consultant Spoločnosť: IBM
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