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Place of work
Bratislava
Contract type
full-time

Deal Facilitator for STG Deal Registration 

Job description
The Deal Registration team supports IBM Business Partners across Europe, CEE and MEA along a pre-sales process close to Opportunity Identification.
The Deal Facilitator acts as a primary IBM interface for Business Partners for enablement, support and execution of transactional actions related to the Deal Registration process. Main responsibilities will split in processing the request within the GPP tool and supporting the Business Partner in submitting the requests within the same tool. Both tasks are expected to be executed with speed and quality, resolving any issue that might appear on the way with professionalism and leveraging IBM network. Due to this, the ability to establish the right confidence with Business Partners and the right relationship with the involved Support Functions will be a key success factor.
We are looking for an intuitive Team Player, displaying flexibility to deal with a challenging and fast changing business environment.

Job responsibilities:
  • process deal registration task with speed and high quality levels
  • interfaces directly with Business Partners on pre-sales support tasks.
  • resolves incoming requests that come from BPs.
  • acts as an advocate on behalf of requestor.
  • takes ownership of requests.
  • resolves requests timely by handling themselves or routes requests to appropriate network of Support Functions.
  • communicates promptly with requestor and others involved in resolution.
  • drives Business Partners satisfaction ensuring high quality support.
  • maintain clear and accurate documentation.

    Growth possibilities:
  • STS represents a dynamic growing environment with several career opportunities
  • leadership and professional growth path strongly supported with internal trainings and reviews run by different experience managers on different topics.
  • Integrated Supply Chain global talent programs available
  • project management activities and courses available within the center with global visibility

    Successful candidates can use great benefits provided by the IBM company for its employees. The benefits support following areas:

    • Your money
    Annual performance bonus payment
    Subsidized meal-tickets
    Special IBM discounts
    Diners club - private credit card
    Recommend-a-Friend – get a bonus in the employee referral program

    • Your life
    Flexible working time
    Three additional vacation days
    International environment

    • Your health
    Life Insurance
    Medical sanatorium
    Up to three self-recovery days
    100% sick leave compensation

    • Your development
    Long term career development and possibility of internal rotation
    Training programs - classroom based training and 5000 e-learning course
  • Required
    • Bachelor's Degree
    • English: Fluent
    Preferred
    • Master's Degree in Business/Management
     
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    Additional information
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    ID: 1849764  Dátum zverejnenia: 28.8.2014  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.