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Place of work

Bratislava

Contract type

full-time

Deal Facilitator for Italy

Job description

The Deal Facilitator supports IBM sellers in Italy. In your new role you will coordinate and manage the process to respond to end-customer's requests for deal support requests, special prices and proposals. You are responsible for validating requests, creating quotes and managing solution designs, developing timetables, communicating and tracking as required. You will interact with several IBM functions. You will be asked also to take over the ownership of the submitted request, driving them to the resolution. Your ability to establish the right confidence with the involved Support Functions will be a key point for your success. We are looking for an intuitive Team Player, displaying flexibility to deal with a challenging and fast changing business environment.

Requirements:

Communication and negotiation skills, fluent English speaking + Italian

Teamwork in a multilingual/cultural environment

Business acumen and high level of attention to detail and precision

Flexibility in task and time to meet demand at peak times depending on business requirements

Responsibilities:

Receive seller’s price request

Perform basic and advanced checking

Run Pricing Tools

Check for approval level

Get approvals

Release price

Communicate with Business Partners - support them to drive their business

Resolve requests timely by handling themselves or routes to appropriate network of Support Functions

Successful candidates can use great benefits provided by the IBM company for its employees. The benefits support following areas:

• Your money
Annual performance bonus payment
Subsidized meal-tickets
Special IBM discounts
Diners club - private credit card
Recommend-a-Friend – get a bonus in the employee referral program

• Your life
Flexible working time
Three additional vacation days
International environment

• Your health
Life Insurance
Medical sanatorium
Up to three self-recovery days
100% sick leave compensation

• Your development
Long term career development and possibility of internal rotation
Training programs - classroom based training and 5000 e-learning course

Required

Bachelor's Degree
At least 6 months experience in International Company enviroment (Administrative)
English: Fluent
Italian: Fluent

Preferred

Master's Degree

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

ID: 1718659 Dátum zverejnenia: 21.4.2014 lokalita: Bratislava Pozícia: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator Spoločnosť: IBM Pracovná ponuka je prevzatá z inej stránky alebo zdroja.