IT Help Desk – Brno

*We are looking for experienced candidate for a new position based in Brno.
In this role you will be responsible for providing IT support and deliver first support to clients.

Job description:
*Identify and provide resolutions or workarounds to resolve standard to complex systems.
*Responsible to deliver fast quality support to clients and colleagues
*Ensure all support coming in on emails, phones and conversations is logged in the support system
*Log any bugs or feature request in bug and feature handling system
*Feedback any important client information to Client Services Team and/or Technical Support Team

Qualifications:
*A high standard of technical ability including various program languages e.g. PHP, CSS, HTML, JavaScript, REST, JSON, XML, C#, JAVA, C
*Mobile Application and device knowledge
*Knowledge and experience with database administration (MS SQL, MySQL, NoSQL)
*Experience of working in a client support role preferable
*Excellent written and spoken communication skills
*English required
*French or Spanish required

Honeywell information:
* Enterprise: http://honeywell.com/Pages/Home.aspx
* ACS SBG: http://careersathoneywell.com/en/automation


* Culture Video: http://www.youtube.com/watch?v=CcMf_TFS0kA
* Talent Network: http://careersathoneywell.com/en/newsletternew
* Career Site: www.careersathoneywell.com

* Permanent full- time employment.
* Work in multinational team and company.
* Benefit package – 5 weeks holiday, meal vouchers, pension insurance, e-learning system, language courses, etc..
* Flexible working hours where possible.
* Yearly performance bonus.
* Opportunity to build your career with global company.
* Location very close to public transport.
* Daily use of foreign languages.