Customer Quality Engineer with active French language

CRITICAL EXPECTATIONS & RESPONSIBILITIES

• Lead customer satisfaction for specific customer.
• Communicates all customer specific requirements to the function within HTT.
• Successful interface with the customer’s Supplier Quality Engineer and others concerned with HTT quality.
• Must have experience and competency to work on a peer level with customer personnel. Responds quickly and effectively to customer issues and requests.
• Track & report key customer quality metrics (e.g. ppm, 8D/CAR response) keeping internal data aligned with the customer’s view.
• Lead 8D/CAR teams to contain and permanently resolve quality issues according to customer expectations for response time and technical rigor. Works with and across functions as needed for issue resolution. This responsibility requires a strong knowledge of all production lines and controls related to assigned customer.
• Responsible of achieve factory quality metrics for end items.
• Support PEP phase 5-9 projects. Responsible for preparing and/or approving customer and internally required quality deliverables such as, PPAP, ECN, etc.). In conjunction with NPI Manager and Program manager, the CQE is responsible from Quality side for the pilot runs of new launches, assuring that proper controls are in place.
• Obtains customer approvals (i.e. homologation) as required for changes to products, processes and/or suppliers. (ECN process)
• Assures that all customers required quality documentation is completed and stored in applicable systems for retrieval and audit as needed.
• Communicate, document and assure that all customer specific requirements, critical information, incidents and risks that concern their customer with the objective of achieving customer satisfaction with HTT quality.
• Develops and executes projects to meet customer expectations.
• Responsible to prepare customer visit and audit with the right plant function
• Responsible to notify the plant quality manager where critical quality standards are known to be compromised. Actively works to resolve such issues quickly and effectively.
• Drives successful customer and internal quality objectives.
• Timely disposition of any product that has been held.

KEY COMPETENCIES AND BEHAVIORS

• Bilingual (Slovak-English)
• Competency in relevant automotive quality practices and assigned customer’s specific requirements.
• Competent in relevant languages: local plant’s, customer’s and English. (Customer or English language competency is required; both are preferred).
• Project management to lead cross-functional teams in CAR and other quality activities.
• Six Sigma Green-belt and DFSS certification (minimum within 6 months); Black-Belt (preferred).
• Understands applicable product liability and legal requirements and procedures.
• Responsive and responsible to deliver on commitments.
• Strong communicator, externally and internally.
• Motivates and influences others without direct authority.
• Well organized to manage multiple competing priorities in parallel.
• Assertive in representing customer internally and HTT externally.
• Willing and confident to make commitments

• Work in professional and young team,
• Great opportunity for the growth and development,
• Extra allowance for transportation,
• Extra allowance for meals.

In case of interest, do not hesitate to send us your Resume and cover letter in English language. Please put the job position you are interested in into the subject of your e-mail and attach to your CV the permission below. Without this permission, we can not keep your data.

"Osobné údaje vyplnil priamo uchádzač a dáva tým spoločnosti Honeywell s.r.o. súhlas so spracovaním jeho osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu neurčitú (t.j. do písomného odvolania) v zmysle zákona č. 428/2002 Zb. o ochrane osobných údajov, v znení neskorších predpisov."