Junior IT Specialist with German language

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Currently we are looking for a person that will join the young and dynamic team of ESSN Software Licensing based in Bratislava. The main duties of Junior Software Licensing Specialist are focused on proactive processing customer’s requests by e-mail and telephone in an efficient and effective manner based on a strong expertise of the process, tools and applications. ESSN Software Licensing Team offers broad possibilities of being involved in improving the current procedures and creating process documentation. Joining the ESSN Software Licensing Team is great opportunity to build your knowledge, expertise and customer orientation in an international team and global environment.

In this position, you will be asked to

- Understand and process requests accurately and in a timely manner (as per SOW or internal guidelines)
- Ensure compliance with product/service specifics, rules, procedures and regulations
- Respond to all questions and issues received, providing solutions wherever possible.
- Possess high level of expertise in software licensing and ownership of responsible categories/products/services
- Maintain strong and professional relationship and partnership with internal and external customers, partner teams, colleagues and superiors
- Participation, co-authorship and support in preparing internal process documentation, ISO/SOP documentation, localizations and translations of existing procedures into local languages/English, as appropriate
- Developing quickly a subject matter expertise on the categories/products/services supported

Attractive compensation and benefits
Exciting opportunity of career and professional development
Working for one of the most admired international companies in challenging and dynamic environment
Possibility to work in an international environment
Regular professional trainings
Foreign language classes
Reimbursement of costs of participation in a sport club
Life insurance
Financial support during 3 months of sickness

To apply on-line please click the “I am interested button”.