Junior Software Licensing Specialist with German or French language (Ref. No.: 1571819)

Hewlett-Packard Slovakia, s.r.o.

Place of work
Galvaniho 7, P.O.Box 43, 820 02 Bratislava 22
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Currently we are looking for a person that will join the young and dynamic team of ESSN Software Licensing based in Bratislava. The main duties of Junior Software Licensing Specialist are focused on proactive processing customer’s requests by e-mail and telephone in an efficient and effective manner based on a strong expertise of the process, tools and applications. ESSN Software Licensing Team offers broad possibilities of being involved in improving the current procedures and creating process documentation. Joining the ESSN Software Licensing Team is great opportunity to build your knowledge, expertise and customer orientation in an international team and global environment.

In this position, you will be asked to

- Understand and process requests accurately and in a timely manner (as per SOW or internal guidelines)
- Ensure compliance with product/service specifics, rules, procedures and regulations
- Respond to all questions and issues received, providing solutions wherever possible.
- Possess high level of expertise in software licensing and ownership of responsible categories/products/services
- Maintain strong and professional relationship and partnership with internal and external customers, partner teams, colleagues and superiors
- Participation, co-authorship and support in preparing internal process documentation, ISO/SOP documentation, localizations and translations of existing procedures into local languages/English, as appropriate
- Developing quickly a subject matter expertise on the categories/products/services supported

Employee perks, benefits

Attractive compensation and benefits
Exciting opportunity of career and professional development
Working for one of the most admired international companies in challenging and dynamic environment
Possibility to work in an international environment
Regular professional trainings
Foreign language classes
Reimbursement of costs of participation in a sport club
Life insurance
Financial support during 3 months of sickness

Information about the selection process

To apply on-line please click the “I am interested button”.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

IT

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2) or
French - Upper intermediate (B2)

Computer skills - user

Microsoft Excel - advanced

Number of years of experience

1

Personality requirements and skills

- Very good knowledge of English (B2 level)
- Very good knowledge of French or German (B2 level)
- Minimum Bachelor's degree
- Experience in customer service would be an advantage
- Problem solving abilities
- Customer focused, interpersonal and excellent business communication skills
- Work organization and time management skills
- Team-work abilities
- Corporate rules and communication knowledge/understanding
- MS Office expertise (particularly in Outlook)

Advertiser

Brief description of the company

Hewlett Packard Enterprise provide solutions which enable companies to mobilize their business; mine all their data for insights, on an open, agile cloud; all this securely. We are the only company with the breadth and depth of innovative products and services to provide complete end-to-end solutions in big data, cloud, mobility and security, not just a disparate set of IT components.
Our key areas include:

• Infrastructure
• Services
• Software
• HPE Financial Services

We offer great and impactful initiatives for our employees and for society, from wellness, through diversity and inclusion, to amazing university hiring experiences, and much more.

Number of employees

1000 an more employees

Company address

Hewlett-Packard Slovakia, s.r.o. Finančné oddelenie
Galvaniho 7, P.O.Box 43
820 02 Bratislava 22
http://www.hpe.com/jobs
ID: 2798497   Dátum zverejnenia: 2.12.2016