EMEA Supply Chain SLA Account Manager Specialist

Hewlett Packard Enterprise provides solutions which enable companies to mobilize their business; mine all their data for insights, on an open, agile cloud; all this securely. We are the only company with the breadth and depth of innovative products and services to provide complete end-to-end solutions in big data, cloud, mobility and security, not just a disparate set of IT components.

EG Global Supply Chain Overview
The Enterprise Group (EG) supply Chain organization, as part of Hewlett Packard Enterprise, is counted as one of the largest in the world in terms of revenue, network and spend. Supply chain enables delivery and manufacture of a full portfolio of standards-based, integrated products and services developed specifically to solve the complexities of the extended enterprise and deliver a Converged Infrastructure of servers, storage and networking. The Supply Chain organization balances volume and complexity across HPE owned, and partner factories and suppliers, to bring advanced technology solutions such as servers, storage and networking together into one HPE Converged Infrastructure.

The EMEA EG Supply Chain Focus Account team enables solutions growth through internal and external customer engagement, solution set up, and fulfillment management in collaboration with the Supply Chain and Front End Operations.
This is a unique opportunity to join a team aligned to growing customer focus within
HPE EG Supply Chain as we drive breakthrough fulfillment performance for EMEA Supply Chain Focus Accounts. This role entails working with customers/account teams directly.

Responsibilities:
- Manage an operational SLA metrics scorecard for allocated focus accounts to perform consistently better than 90% SLA and/or lead opportunities to improve and/or exceed results.
- Determine gaps in existing supply chain organizations, processes, and systems that hinder the accomplishment of customer SLA objectives.
- Participate in improvement/reengineering projects across any area of the supply chain: manufacturing, engineering, order fulfillment, procurement, inventory management, etc.
- Counsel business leaders as a trusted advisor, determine the approach for executing high level operational plans, and develop creative solutions in support of strategic accounts.
- Leads cross business/function teams to develop and implement business and supply chain processes in support of strategic accounts.
- Anticipate emerging trends that may impact the function's strategy.
- Maintain rigorous approach to daily order backlog review, including pro-active, tactical intervention to address all at risk orders.
- Share ideas and learning with the EG Focus Account SLA Management team so that other Account Teams and customers might benefit.
- Host regular performance review sessions with ESSN SC functions and front end account representatives (ie Account Operation Manager, AOM).
- EG EMEA Supply Chain point of contact for AOM and Sales team on customer requirements and SLA performance related matters.
- Leveraging End-to-End operational performance data, scrutinize and develop Supply Chain improvement plans covering:
o Order receipt to manufacture, manufacture to ship; ship to delivery
o Highlighting off goal performance and driving corrective action plan in collaboration with SC operations teams.
- Ongoing management of customer specific processes (e.g. Build-to-Stock inventory levels, Material Reservation….).
- Represent EMEA ESSN SC in all Account Team reviews (including face to face meetings).
- Ambassador for SC in front of the customers.
- You will partner with the SC management team to identify and implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business environment.

• Attractive compensation and benefits
• Exciting opportunity of career and professional development
• Working for one of the most admired international companies in challenging and dynamic environment
• Possibility to work in an international environment
• Regular professional trainings
• Foreign language classes
• Reimbursement of costs of participation in a sport club
• Life insurance
• Financial support during 3 months of sickness

To apply on-line please click the “I am interested button”.

Only suitable candidates will be contacted.